Axisoft Tech 2460 manual Symptoms, Possible Causes and Remedial Actions

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Troubleshooting

AXIS 2460 User’s Manual

Symptoms, Possible Causes and Remedial Actions

Symptoms

Possible causes

Remedial actions

 

 

 

The AXIS 2460 cannot be

The IP address is already

1. Disconnect your AXIS 2460 from the network.

accessed from a browser.

being used by another

2. Run the Ping utility (as described in Pinging Your IP Address, on

 

device.

 

page 55) and follow the appropriate recommendations.

 

 

 

 

Note: The assigned IP number can be assumed valid if Ping returns

 

 

“request timed out” - in which case you should set the IP address

 

 

again, power-up the unit and then try accessing it again.

 

The IP address is located on a

Run the Ping utility (as described in Pinging Your IP Address, on

 

different subnet.

page 55). If this returns no response or similar, then this

 

 

diagnosis is probably correct.

 

 

In Windows, check that the IP address for your AXIS 2460 is on the

 

 

same subnet as your workstation. Exactly how this is done varies

 

 

from one version of Windows to another. See Windows’ help for

 

 

more information.

 

 

If your AXIS 2460 and your workstation are on different subnets,

 

 

you will not be able to set the IP address. Contact your network

 

 

administrator.

 

The IP address has changed.

Check that there is no BOOTP server running on your network.

 

Possible problem with your

Try disabling the proxy default in your browser.

 

proxy server.

 

 

Other networking problems.

Test the network cable by connecting it to some other network

 

 

device and then Pinging that device from your workstation.

 

 

Test the network interface by connecting a local computer to the

 

 

unit, using a standard Crossover (hub-to-hub) Cable.

 

 

If the above actions do not resolve the problem, the AXIS 2460 may

 

 

be faulty. In this case, try to localize the problem by connecting the

 

 

unit to the serial port of a local computer, using the supplied Null

 

 

Modem Cable and report your findings to your local distributor.

The AXIS 2460 works locally,

Firewall protection.

Check the Internet firewall with your system administrator.

but not externally.

Default routers required.

Check if you need to configure the default router settings.

 

Proxy not specified.

Add the proxy server to the list of allowed IP addresses.

The Network indicator

Faulty cabling.

See “Other networking problems” above.

displays red.

 

 

The Status indicator flashes

Illegal serial number.

Contact your Axis dealer.

red at long intervals.

 

 

The Disk indicator flashes red

Hard disk disconnected or

Run error checking and/or format the faulty disk.

at short intervals.

non-functional.

 

The Disk indicator is solid red.

ALL hard disks disconnected

Run error checking and/or format the disks.

 

or non-functional.

 

Video indicator(s) solid red.

Lost video signal.

Check the cabling, the power to the camera and the camera

 

 

settings.

No image using Refresh

Multiple clients attempting

Try limiting the number of clients.

and/or slow updating of

to access the images.

 

images.

 

 

 

 

 

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Contents Axis Network DVR User’s Manual Axis 2460 User’s Manual Table of Contents Axis 2460 User’s Manual Axis 2460 User’s Manual Product Overview Features and BenefitsProduct Overview Product Overview Axis 2460 User’s Manual Axis 2460 User’s Manual Product Overview Product Overview Axis 2460 User’s Manual Axis 2460 User’s Manual Description DescriptionFront Panel Rear Panel Description Axis 2460 User’s ManualAxis 2460 User’s Manual Checking The Hardware Inventory Checking The Hardware InventoryMounting the Recorder Installing the Axis 2460 Network DVR Network InstallationInstalling the Axis 2460 Network DVR Verifying and Completing the Installation From Your Browser Installing via the Null Modem Cable Connecting Your Computer Using the Null Modem CableCreating a Dial-Up Networking Connection Verifying the Connection and Completing the Installation Click ConfigureConnecting and Configuring Cameras Axis 2460 User’s Manual Connecting and Configuring CamerasComplete Camera Settings Input/Modulation for Camera Pan Tilt ZoomSetting up Events and Alarms Setting up Events and Alarms Axis 2460 User’s ManualAbout Events Recording Options OverviewAxis 2460 User’s Manual Setting up Events and Alarms Creating a Simple EventConfiguring Alarms Creating an Alarm-Controlled EventConfiguring an Alarm Input Output Relay SettingsComplete Event Settings Edit Event Editing EventsEvent is Activated Time Period Settings Alarm Input SettingsOutput Relay Recording Buffer SettingsPan/Tilt/Zoom Control Input Settings Complete Alarm SettingsSend an email to email address when this event occurs Example 2 Night time entry Event ExamplesExample 1 Smoke detection Example 3 Entry to Boiler Room at night Working with Recordings Axis 2460 User’s Manual Working with RecordingsRecordings List Axis 2460 User’s Manual Working with Recordings Viewing a RecordingSearching for a Recording Locking a Recording Axis Video Player Simple PlaybackAlarm Inputs Time ZoomCreating an AVI Movie Other FunctionsAbout Codecs Axis 2460 User’s Manual System Options Accessing The System OptionsSystem Options System Options Overview System Options Axis 2460 User’s ManualManual Configuration Network SettingsAutomatic Configuration Mail Settings Event Message SettingsBandwidth Control Mail ServersCOM-Ports System Log Message SettingsMail Reply Settings Communication Settings Modem SettingsUsing a Pan/TIlt/Zoom device ISP Settings Date & TimeCurrent Network DVR Time New Network DVR TimeSystem Options Axis 2460 User’s Manual Users Adding UsersFirewall Settings Deleting UsersChanging the properties for existing Users Adding Allowed IP AddressesMaintenance Maintenance AdvancedSupport Factory Default Settings Axis 2460 User’s Manual Factory Default SettingsRecording Storage and Reduction Axis 2460 User’s Manual Selecting the Recording ModeAppendix a Recording Storage and Reduction Normal ModeApproximate Storage Times PriorityStatus Appendix B The LED Indicators LED Indicators Axis 2460 User’s ManualAppendix C Troubleshooting Axis 2460 User’s Manual TroubleshootingChecking the Firmware Pinging Your IP AddressSymptoms, Possible Causes and Remedial Actions Troubleshooting Axis 2460 User’s ManualFaulty configuration Appendix D Other IP Setup Methods Other IP Setup Methods Axis 2460 User’s ManualUsing the Axis IP Installer Installing the Axis IP InstallerSetting the IP Address with Axis IP Installer Axis 2460 User’s Manual Other IP Setup MethodsOther IP Setup Methods Axis 2460 User’s Manual Obtaining Updated Firmware Updating the Firmware Appendix E Updating the FirmwareChecking the Firmware Version Axis 2460 User’s Manual Updating the FirmwareAppendix F Installing Hard Disks Installing Hard Disks Axis 2460 User’s ManualAxis 2460 User’s Manual Installing Hard Disks Appendix G Unit Connectors RS-232 Serial ConnectorsUnit Connectors Axis 2460 User’s Manual Pinout InformationAxis 2460 User’s Manual Unit Connectors I/O Terminal Block ConnectorConnector Pinout Controlling and Monitoring Relay OutputDigital Inputs Querying the Status of Digital InputsEthernet Network Connector BNC Video InputsBNC Video Outputs About RS-485Schematic Diagram With Possible Applications SupplyAppendix H Technical Specifications Axis 2460 User’s Manual Technical SpecificationsTechnical Specifications Axis 2460 User’s Manual Index Index

2460 specifications

Axisoft Tech 2460 is a cutting-edge technological solution designed to meet the dynamic demands of modern industries. This innovative platform marries advanced software capabilities with robust hardware specifications. At its core, the Axisoft Tech 2460 is engineered to enhance productivity, streamline processes, and provide an intuitive user experience, making it an integral tool for businesses aiming to leverage technology for competitive advantage.

One of the standout features of the Axisoft Tech 2460 is its high-performance processing unit. Equipped with a powerful multi-core processor, the device ensures efficient multitasking and rapid data handling. This allows users to execute complex tasks without delays, resulting in improved workflows and enhanced overall efficiency. The system’s architecture is designed to support scalability, making it ideal for both small enterprises and large corporations.

In terms of connectivity, the Axisoft Tech 2460 supports a variety of protocols, including Wi-Fi, Bluetooth, and Ethernet, ensuring seamless integration with existing systems. This versatility allows businesses to adopt the platform without overhauling their current infrastructure, minimizing disruption and maximizing return on investment. Additionally, its cloud connectivity features enable remote access and collaborative capabilities, facilitating real-time communication among teams, regardless of location.

Security is a paramount concern for businesses today, and the Axisoft Tech 2460 addresses this with state-of-the-art encryption technologies and user authentication mechanisms. These security features protect sensitive data and ensure compliance with industry regulations, providing peace of mind for organizations.

The user interface of the Axisoft Tech 2460 is intuitively designed, promoting ease of use. Its customizable dashboards enable users to tailor their experience to their specific needs, representing data and analytics in a manner that is both accessible and informative. The system also boasts compatibility with various applications, which furthers its functionality and adaptability.

In summary, Axisoft Tech 2460 stands out for its exemplary performance, connectivity options, security features, and user-friendly interface. By leveraging advanced technologies, it empowers organizations to innovate and remain competitive in an ever-evolving marketplace. Whether enhancing operational efficiency or facilitating collaboration, the Axisoft Tech 2460 proves itself as a valuable asset for any forward-thinking enterprise.
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