Play

Cannot play a disc.

•Clean the disc.

•Make sure that the Blu-ray Surround Base supports the type of disc (see 'Media formats' on page 26).

•Make sure that the Blu-ray Surround Base supports the region code of disc (see 'Region codes' on page 26).

•If the disc is a DVD±RW or DVD±R disc, make sure that it is finalized.

Cannot play a DivX file.

•Make sure that the DivX file is encoded according to the 'Home Theater Profile' with the DivX encoder.

•Make sure that the DivX file is complete.

DivX do not display correctly.

•Make sure that the subtitle file name is the same as the movie file name.

•Select the correct character set: 1) Press

. 2) Select [Character set]. 3) Select the supported character set. 4) Press OK.

Cannot read the contents of a USB storage device.

•Make sure that the format of the USB storage device is compatible with the Blu- ray Surround Base .

•Make sure that the file system on the USB storage device is supported by the Blu-ray Surround Base .

'No entry' or 'x' sign appears on the TV.

•The operation is not possible.

EasyLink does not work.

•Make sure that the Blu-ray Surround Base is connected to a Philips brand EasyLink TV, and the EasyLink option is turned on.

•For TVs from different manufacturers, the HDMI CEC could be called differently. Check theTV user manual on how to enable it.

When you switch on the TV, the Blu-ray Surround Base automatically switches on.

•This behavior is normal when you are using Philips EasyLink (HDMI-CEC).To make the Blu-ray Surround Base work independently, switch off EasyLink.

Cannot access BD-Live features.

•Make sure that the Blu-ray Surround Base is connected to the network.

•Make sure that the network is set up.

•Make sure that the Blu-ray disc supports BD-Live features.

•Clear memory storage (see 'BD-Live on Blu-ray' on page 15).

My 3D video played in 2D mode.

•Make sure that your Blu-ray Surround Base is connected to a 3D TV through an HDMI cable.

•Make sure that the disc is a Blu-ray 3D disc, and the Blu-ray 3D video option is on (see 'BD-Live on Blu-ray' on page 15).

TV screen is black when you play a Blu-ray 3D video or a DivX copy protected video.

•Make sure that the Blu-ray Surround Base is connected to the TV through an HDMI cable.

•Switch to the correct HDMI source on the TV.

Cannot download video from an online video store.

•Make sure that your Blu-ray Surround Base is connected to the TV through an HDMI cable.

•Make sure that the USB storage device is formatted, has enough memory to download the video.

•Make sure that you have paid for the video, and it is within the rental period.

•Make sure that the network connection is good.

•Visit the video store website for more information.

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