Philips SL-0347/17-1, DVP640/17 warranty Troubleshooting, Problem Solution

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Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, please call 1-800-531-0039 for help.

Problem

Solution

No power

Check if the AC power cord is properly connected.

 

Press the STANDBY ON B on the front of the

 

 

DVD Player to turn on the power.

No picture

Refer to your TV’s manual for correct Video In

 

 

channel selection. Change the TV channel until you

 

 

see the DVD screen.

 

– Check if the TV is switched on.

Distorted picture

Sometimes a small amount of picture distortion may

 

 

appear, depending on the disc being played.This is

 

 

not a malfunction.

Completely distorted picture or

Connect DVD Player directly to the TV.

black/white picture with DVD

Make sure the disc is compatible with the DVD

 

 

Player.

 

– Ensure that the DVD Player’s TV Standard is set to

 

 

match that of the Disc and your TV.

No sound or distorted sound

Adjust the volume.

 

Check the audio cables and make sure both are

 

 

connected secured to the TV or Stereo Audio In jacks.

No audio at digital output

Check the digital connections.

 

Check if your receiver can decode MPEG-2 or DTS.

 

 

Make sure digital output is set to PCM Only.

 

Check if the audio format of the selected audio

 

 

language matches your receiver capabilities.

Disc can’t play

A DVD+R/CD-R must be finalized.

 

Ensure the disc label is facing up.

 

Check if the disc is defective by trying another disc.

 

If you have recorded a Picture CD or MP3 CD

 

 

yourself, ensure that your disc contains at least 10

 

 

pictures or 5 MP3 tracks.

 

– Check the Disc’s Region Code. It must be 1 or ALL.

Picture freezes momentarily

Check the disc for fingerprints/scratches and

during playback

 

clean with a soft cloth wiping from center to edge.

No return to start-up screen when

Reset the unit by switching the player off, then on

disc is removed

 

again.

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Contents DVP640 DVP642 DVD PlayerFor Customer Use Warranty VerificationDear Philips product owner AHurryEL 6475-E004 03/11 Only use attachments/accessoriesUse only with the cart, stand Français EnglishLaser Laser safetyGeneral Information Environmental InformationContents Care and safety information Supplied accessoriesUsing S-Video jack Using Composite Video jack CvbsUsing an accessory RF modulator Using Component Video jacks Pr Pb YConnections Connecting the power cordUsing an accessory RF modulator cont’d Receiver has a PCM, Dolby Digital, or MPEG2 decoder Optional Connecting to an Audio SystemOptional Connecting to a Digital Receiver Stereo has Dolby Pro Logic or Right Left Audio In jacksFront and Rear Panels Functional OverviewRemote Control Getting Started Inserting batteries into the Remote ControlSetting up the TV Using the Remote Control to operate the PlayerTo exit from the menu Press System Menu Selecting the color system that corresponds to your TVPress System Menu Setting the Audio, Subtitle and Disc menu languages Setting language preferencesSetting the OSD Language Your DVD Player will play Disc OperationsPlayable Discs Region CodesPlay B Using the Disc MenuPlaying discs Basic playback controlsDVD VCD / Svcd / CD VCD / SvcdSpecial DVD Features Track Preview VCD/SVCD/CDIntro DiscPlaying MP3/DivX/MPEG-4 JPEG/Kodak Picture CD Special MP3/JPEG featuresBasic Operations General Setup menuProgram DVD Menu OptionsDisc Lock DVD/VCD/CD Digital Output Audio Setup MenuDownmix Off, Studio, Movie, Stadium Church, Club Sound ModeReverb Mode None, Rock, Pop, Ballad, Dance Classic169 Letter Box Pan Scan Video Setup MenuTV Display Progressive Video OutputBrightness Smart PictureRating explanations PasswordMP3/JPEG Navigator DefaultVideo Format SpecificationsProblem Solution TroubleshootingButtons do not work Glossary Digital Video Disc Player Limited WarrantyExchange Instructions Limited Warranty cont’dDVP 640 DVP