Before requesting service
| If it appears that the |
| this checklist. It may be that something has been overlooked. Under no |
| circumstances attempt to repair the system yourself; this will invalidate |
| the warranty. |
| Look for the specific symptom(s). Then perform only the actions listed |
| to remedy the specific symptom(s). |
Symptom | Remedy |
No power | Check if both plugs of the mains cord are properly connected. |
| Check if there is power at the AC outlet by plugging in another |
| appliance. |
English
No picture
No picture (black screen) in case the video mode feature of the DVD1010 is switched to ‘Active control’ ON or DNM (Digital Natural Motion) feature is switched ON
Check if the TV is switched on.
Check the video connection.
Check if the correct video input of the TV is selected.
The ‘Active control’ and the ‘Digital Natural Motion’ features are trans- mitted via the RGB signal available on the Euroconnector of the DVD1010. Therefore please make sure that the DVD1010 is connected to a Euroconnector with RGB input at the TV.
If necessary please check the user manual of your TV or ask your TV dealer. Note: In the case of a Philips TV this is mostly a blue coloured Euroconnector at the rearside of the TV.
Check whether the correct video input of the TV is selected and connected.
Distorted picture | Check the disc for fingerprints and clean with a soft cloth, wiping from |
| centre to edge. |
| Sometimes a small amount of picture distortion may appear. This is not |
| a malfunction. |
Completely distorted picture |
|
with player menu | The NTSC/PAL switch may be in the wrong status. Press the STOP 9 |
| and DNM buttons simultaneously and keep them pressed while you |
| turn the player ON. |
No colour in picture with player menu | The NTSC/PAL switch may be in the wrong status. Press the STOP 9 |
| and DNM buttons simultaneously and keep them pressed while you |
| turn the player ON. |
Disc can’t be played | Ensure the disc label is upwards. |
| Clean the disc. |
| Check if the disc is defective by trying another disc. |
No sound | Check audio connections. |
| If using a HiFi amplifier, try another sound source. |
Distorted sound from HiFi amplifier | Make sure that there are no audio connections to amplifier phono input. |
No return to |
|
when disc is removed | Reset by switching the player off, then on again. |
| Check to see if the program requires another disc to be loaded. |
The player does not respond to |
|
the remote control | Aim the remote control directly at the sensor on the front of the |
| player. Avoid all obstacles that may interfere with the signal path. |
| Inspect or replace the batteries. |
| Check the remote control code. |
Distorted or B/W picture with DVD or |
|
Video CD disc | Use only discs formatted according to the |
BEFORE REQUESTING SERVICE 41