Philips 227E3L user manual Customer Care & Warranty

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8. Customer care and warranty

8.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country

ASC

Consumer care number

Price

 

 

 

 

 

Germany

Siemens I&S

+49

01803 386 853

0.09

United Kingdom

Invec Scotland

+44

0207 949 0069

Local call tariff

 

 

 

 

 

Ireland

Invec Scotland

+353

01 601 1161

Local call tariff

 

 

 

 

 

Spain

Eatsa Spain

+34

902 888 785

0.10

 

 

 

 

 

Finland

A-novo

+358

09 2290 1908

Local call tariff

 

 

 

 

 

France

A-novo

+33

082161 1658

0.09

 

 

 

 

 

Greece

Allman Hellas

+30

00800 3122 1223

Free of charge

 

 

 

 

 

Italy

A-novo

+39

840 320 041

0.08

 

 

 

 

 

Netherlands

E Care

+31

0900 0400 063

0.10

 

 

 

 

 

Denmark

A-novo

+45

3525 8761

Local call tariff

 

 

 

 

 

Norway

A-novo

+47

2270 8250

Local call tariff

 

 

 

 

 

Sweden

A-novo

+46

08 632 0016

Local call tariff

 

 

 

 

 

Poland

Zolter

+48

0223491505

Local call tariff

 

 

 

 

 

Austria

Siemens I&S

+43

0810 000206

0.07

Belgium

E Care

+32

078 250851

0.06

 

 

 

 

 

Luxembourg

E Care

+352

26 84 30 00

Local call tariff

 

 

 

 

 

Portugal

Eatsa Spain

+351

2 1359 1440

Local call tariff

 

 

 

 

 

Switzerland

A-novo

+41

02 2310 2116

Local call tariff

 

 

 

 

 

 

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Maintenance Safety precautions and mainte- nance‡ Temperature 0-40C 32-95F OperationNotational Descriptions ServiceWaste Electrical and Electronic Equipment Disposal of product and packing materialInstallation Setting up the monitorPackage contents Install base standConnecting to your PC Model 227E3LH Switch monitor’s power on Model 227E3LPH Switch monitor’s power onOperating the monitor Basic and simple instruction on the control keys OSD MenuModel 227E3LPH Remove Base Stand and Base Resolution notificationPhysical Function Tilt Remove the Base StandSetting up the monitor SmartImage Lite Image OptimizationSmartContrast InstallationPhilips SmartControl Lite First launch -WizardStart with Standard pane Adjust menu Color menu SmartImage Lite First color Calibration ScreenImage Optimization  Exit Close SmartControl Lite Setting Default settings PowerSensorCustom settings Available for model 227E3LPH onlyHow to adjust settings Technical Specifications Picture/Display Monitor Panel TypeBacklight Cabinet Color Black Back, Blue Front Finish Glossy 30,000hrs EnvironmentalRecommended Resolution Resolution & Preset Modes@ 60 Hz analog input @ 60 Hz digital inputVesa Power ManagementLead-free Product Regulatory InformationCongratulations This display is designed for both you and the planetThis product is in conformity with the following standards Epeat Electronic Product EN61000-3-22006 Limits for Harmonic Current Emission  GS EK1-20002009 GS mark requirementDeclaration of Conformity for Products Marked with FCC Logo  Reorient or relocate the receiving antennaRegulatory Infomation Placering/Ventilation Paikka/IlmankiertoPlassering/Ventilasjon Regulatory Infomation Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsDark subpixel Total bright dot defects of all typesAdjacent dark subpixels Total black dot defects of all typesCustomer Care & Warranty Lithuania UAB Servicenet Bulgaria LAN ServiceTopaz-Service Company +38 044 245 73 Russia BelarusAL Shahd Computer L.L.C Contact Information for Apmea region Make sure the computer is turned on TroubleshootingPower on light is too strong and is disturbing SmartControl Lite FAQsImage appears blurred, indistinct or too dark Image appears distorted.Text is fuzzy or blurredQ2 What is the recommended refresh rate for LCD monitor? General FAQsQ7 How should I clean the LCD surface? Q4 How do I adjust the resolution?Q6 Is the LCD screen resistant to scratches? Q10 Are Philips LCD monitors Plug-and- Play?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved