Philips 227E3L user manual SmartControl Lite FAQs, Image appears blurred, indistinct or too dark

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9.Troubleshooting & FAQs

v Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

v Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

v Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

v Always activate a moving screen saver program when you leave your monitor unattended.

v Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

v Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

v Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

v The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

v You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

9.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Lite becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Lite can work. Otherwise, you will need to remove and re-install SmartControl Lite to ensure proper driver is installed.

Q2. The SmartControl Lite functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

v Changed video graphic adapter to another one

v Updated video driver

v Activities on OS, such as service pack or patch

v Run Windows Update and updated monitor and/or video driver

v Windows was booted with the monitor power off or disconnected.

v To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

v If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Lite and re-install it.

Q3. After installing SmartControl Lite, when clicking on SmartControl Lite tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Lite. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Maintenance Safety precautions and mainte- nance‡ Temperature 0-40C 32-95F OperationNotational Descriptions ServiceWaste Electrical and Electronic Equipment Disposal of product and packing materialInstallation Setting up the monitorPackage contents Install base standConnecting to your PC Model 227E3LPH Switch monitor’s power on Model 227E3LH Switch monitor’s power onOperating the monitor OSD Menu Basic and simple instruction on the control keysModel 227E3LPH Remove Base Stand and Base Resolution notificationPhysical Function Tilt Remove the Base StandSetting up the monitor SmartImage Lite Image OptimizationSmartContrast InstallationPhilips SmartControl Lite First launch -WizardStart with Standard pane Adjust menu Color menu SmartImage Lite First color Calibration ScreenImage Optimization  Exit Close SmartControl Lite Setting Default settings PowerSensorCustom settings Available for model 227E3LPH onlyHow to adjust settings Picture/Display Monitor Panel Type Technical SpecificationsBacklight Cabinet Color Black Back, Blue Front Finish Glossy 30,000hrs EnvironmentalRecommended Resolution Resolution & Preset Modes@ 60 Hz analog input @ 60 Hz digital inputVesa Power ManagementLead-free Product Regulatory InformationCongratulations This display is designed for both you and the planetThis product is in conformity with the following standards Epeat Electronic Product EN61000-3-22006 Limits for Harmonic Current Emission  GS EK1-20002009 GS mark requirementDeclaration of Conformity for Products Marked with FCC Logo  Reorient or relocate the receiving antennaRegulatory Infomation Paikka/Ilmankierto Placering/VentilationPlassering/Ventilasjon Regulatory Infomation Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsDark subpixel Total bright dot defects of all typesAdjacent dark subpixels Total black dot defects of all typesCustomer Care & Warranty Lithuania UAB Servicenet Bulgaria LAN ServiceTopaz-Service Company +38 044 245 73 Russia BelarusAL Shahd Computer L.L.C Contact Information for Apmea region Make sure the computer is turned on TroubleshootingPower on light is too strong and is disturbing SmartControl Lite FAQsImage appears blurred, indistinct or too dark Image appears distorted.Text is fuzzy or blurredQ2 What is the recommended refresh rate for LCD monitor? General FAQsQ7 How should I clean the LCD surface? Q4 How do I adjust the resolution?Q6 Is the LCD screen resistant to scratches? Q10 Are Philips LCD monitors Plug-and- Play?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved
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