Philips 227E3L user manual General FAQs, Q2 What is the recommended refresh rate for LCD monitor?

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9.Troubleshooting & FAQs

corresponding companies’ web site. Install the driver. Remove SmartControl Lite, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Lite driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite and re-install it once more.

Attention

Theft mode enabled

Q5. I forgot my PIN for Theft Deterrence Function.What can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it. In case the PIN number is forgotten, Philips service center can re-set it for you at a nominal charge after verification of ownership. Please note that this activity is not covered by standard warranty terms.

9.3 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this monitor: 1920 x 1080 @ 60 Hz.

v Unplug all cables, then connect your PC to the monitor that you used previously.

v In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 x 1080 pixels.

v Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

v Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @ 60 Hz.

v Shut down your computer, disconnect your

old monitor and reconnect your Philips LCD monitor.

v Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the ( companion CD-ROM) included in this package.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents ‡ Temperature 0-40C 32-95F Safety precautions and mainte- nanceMaintenance OperationService Notational DescriptionsDisposal of product and packing material Waste Electrical and Electronic EquipmentPackage contents Setting up the monitorInstallation Install base standConnecting to your PC Operating the monitor Model 227E3LH Switch monitor’s power onModel 227E3LPH Switch monitor’s power on Model 227E3LPH Basic and simple instruction on the control keysOSD Menu Physical Function Tilt Resolution notificationRemove Base Stand and Base Remove the Base StandSetting up the monitor Image Optimization SmartImage LitePhilips SmartControl Lite InstallationSmartContrast First launch -WizardStart with Standard pane Adjust menu Color menu First color Calibration Screen SmartImage LiteImage Optimization  Exit Close SmartControl Lite Custom settings PowerSensorSetting Default settings Available for model 227E3LPH onlyHow to adjust settings Backlight Technical SpecificationsPicture/Display Monitor Panel Type 30,000hrs Environmental Cabinet Color Black Back, Blue Front Finish Glossy@ 60 Hz analog input Resolution & Preset ModesRecommended Resolution @ 60 Hz digital inputPower Management VesaCongratulations Regulatory InformationLead-free Product This display is designed for both you and the planet EN61000-3-22006 Limits for Harmonic Current Emission Epeat Electronic ProductThis product is in conformity with the following standards  GS EK1-20002009 GS mark requirement Reorient or relocate the receiving antenna Declaration of Conformity for Products Marked with FCC LogoRegulatory Infomation Plassering/Ventilasjon Placering/VentilationPaikka/Ilmankierto Regulatory Infomation Pixels and Sub pixels Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsAdjacent dark subpixels Total bright dot defects of all typesDark subpixel Total black dot defects of all typesCustomer Care & Warranty Topaz-Service Company +38 044 245 73 Russia Bulgaria LAN ServiceLithuania UAB Servicenet BelarusContact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting  Make sure the computer is turned onImage appears blurred, indistinct or too dark SmartControl Lite FAQsPower on light is too strong and is disturbing Image appears distorted.Text is fuzzy or blurredGeneral FAQs Q2 What is the recommended refresh rate for LCD monitor?Q6 Is the LCD screen resistant to scratches? Q4 How do I adjust the resolution?Q7 How should I clean the LCD surface? Q10 Are Philips LCD monitors Plug-and- Play?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved
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