Fisher-Price M0411 owner manual Problems and Solutions Guide, Problem Possible Cause Solution

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PROBLEMS AND SOLUTIONS GUIDE

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IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem, please contact Power Wheels® Consumer Relations, toll-free at 1-800-348-0751between 9 AM - 7 PM (EST) Monday through Friday and 11 AM - 5 PM (EST) Saturday. Or, contact your local Power Wheels® authorized service center. For the location nearest you, please visit us on-line at www.powerwheels.com, or call 1-800-348-0751.

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Vehicle does not run

Undercharged battery

 

Charge the battery. A new battery should have been

 

 

 

charged for at least 18 hours before using the vehicle for

 

 

 

the first time. After first-time use, recharge the battery for

 

 

 

at least 14 hours after each use. Never charge the battery

 

 

 

longer than 30 hours.

 

 

 

Check all connectors. Make sure the battery connector

 

 

 

is tightly plugged into the charger connector, and that the

 

 

 

charger is plugged into the wall.

 

 

 

Make sure power flow to the wall outlet is “ON”.

 

Charger is not working

 

There is no sure way to tell if your charger is working unless

 

 

 

you have a volt meter. If you suspect there is a problem with

 

 

 

your charger, contact your local Power Wheels® authorized

 

 

 

service center. They can test your charger for you.

 

Tripped thermal fuse

 

The built-in thermal fuse may "trip" and shut down operation

 

 

 

of the vehicle if the vehicle is overloaded or the driving

 

 

 

conditions too severe. Once a fuse has "tripped", release the

 

 

 

button on the handlebar and wait approximately 25 seconds

 

 

 

before operating the vehicle again. To avoid repeated

 

 

 

automatic shutdowns, do not overload the vehicle by

 

 

 

exceeding the 40 lb maximum weight capacity or by towing

 

 

 

anything behind the vehicle. Do not drive up hills or run into

 

 

 

fixed objects, which can cause the wheels to stop spinning

 

 

 

while power is still being supplied to the motors. If a thermal

 

 

 

fuse continually trips, contact your local Power Wheels®

 

 

 

authorized service center.

 

Loose wires or loose connectors

 

Check all wires and connectors. Make sure the battery

 

 

 

connector is tightly plugged into the motor connector and that

 

 

 

there are no loose wires around the motors.

 

Dead battery

 

If your battery is old or if you have not followed Battery

 

 

 

Care instructions, your battery may be dead. If you are

 

 

 

unsure whether or not the battery is dead, you can have

 

 

 

it tested at your local Power Wheels® authorized

 

 

 

service center.

 

Electrical switch damage

 

The electrical switches can become corroded due to

 

 

 

exposure to water or moisture, or can jam due to loose dirt,

 

 

 

sand or gravel. Contact your local Power Wheels® authorized

 

 

 

service center for diagnosis and repair.

 

Motor damage

 

Contact your local Power Wheels® authorized service center

 

 

 

for diagnosis and repair.

 

 

 

 

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Contents For Model M0411 With Assembly InstructionsImportant Information Table of ContentsElectrical Hazard Parts Volt BatterySteering Column Handle Seat Belts Vehicle SeatSteering Column Handle Parts PictureYour battery Battery ChargingInsert and snap the key into the dash Battery Charging AssemblyCharger ConnectorBattery Steering Column ScrewsSteering Wheel Wire with Connector Turn Signal AssemblyfEnd Cap Nut CoverFit the remaining .345 cap nut onto the end End of Steering ColumnSteering column SteeringHandle Latch Seat Belt Fasteners LoopsDecoration Vehicle Care Limited WarrantyPlace the labels exactly as shown in the illustrations To ensure that your vehicle stays in good operating orderBattery Connector Battery Retainer Battery InstallationBattery Battery Care and DisposalAlways sit on the seat Always wear shoes Safe Driving RulesVehicle Operation Store the handle in a safe, clean place for future useProblem Possible Cause Solution Problems and Solutions GuideButton on the handlebar and wait approximately More than one rider at one time, exceeding the 40 lb Before first-time use You must charge the battery Hours