N | PROBLEMS AND SOLUTIONS GUIDE |
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Vehicle was running but | Loose wires or loose connectors | Check all wires and connectors. Make sure the battery |
suddenly stopped |
| connector is tightly plugged into the motor connector, |
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| and that there are no loose wires around the motors. |
| Tripped thermal fuse | The |
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| of the vehicle if the vehicle is overloaded or the driving |
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| conditions too severe. Once a fuse has "tripped", release |
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| the button on the handlebar and wait approximately 25 |
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| seconds before operating the vehicle again. To avoid |
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| repeated automatic shutdowns, do not overload the vehicle |
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| by exceeding the 40 lb maximum weight capacity or by |
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| towing anything behind the vehicle. Do not drive up hills or |
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| run into fixed objects, which can cause the wheels to stop |
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| spinning while power is still being supplied to the motors. |
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| If a thermal fuse continually trips, contact your local Power |
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| Wheels® authorized service center. |
Short run time (Less than | Undercharged battery | Charge the battery. A new battery should have been |
1 - 3 hours per charge) |
| charged for at least 18 hours before using the vehicle for |
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| the first time. After |
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| at least 14 hours after each use. Never charge the |
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| battery longer than 30 hours. |
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| Check all wires and connectors. Make sure the battery |
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| connector is tightly plugged into the charger connector, |
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| and that the charger is plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
| Overcharged battery | Do not charge the battery longer than 30 hours. If you |
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| suspect that your battery is damaged as a result of |
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| overcharging, contact your local Power Wheels® authorized |
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| service center. They can test the battery for you. |
Battery is old and will not accept full charge
Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on vehicle use and use conditions. Replace only with a Power Wheels® 6 Volt (4.0 Amp/Hr.) battery with
Tripped thermal fuse | The |
| of the vehicle if the vehicle is overloaded or the driving |
| conditions too severe. Once a fuse has "tripped", release |
| the button on the handlebar and wait approximately 25 |
| seconds before operating the vehicle again. To avoid |
| repeated automatic shutdowns, do not overload the vehicle |
| by exceeding the 40 lb maximum weight capacity or by |
| towing anything behind the vehicle. Do not drive up hills or |
| run into fixed objects, which can cause the wheels to stop |
| spinning while power is still being supplied to the motors. |
| If a thermal fuse continually trips, contact your local Power |
| Wheels® authorized service center. |
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