Canon FS 2710 manual Troubleshooting, Ware

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A P P E N D I C E S

Troubleshooting

Please refer to the following information if you encounter a problem using Plug-in module FS. For further details, refer to the troubleshooting sections of the Getting Started Guide and Scanning Guide.

If your problem lies outside the solutions provided below, consult the retail outlet from which you purchased the software or the closest Canon Customer Help Support Desk.

	Problem:	Plug-in module FS does not appear on the plug-in module
		menus for Photoshop.

	➤Solution:	Plug-in module FS is not correctly installed on your hard disk drive.
		Refer to Installing Plug-in module FS (p. 12) and reinstall the soft-
		ware.


	Problem:	The image will not appear even if the Preview button is
		clicked on the Plug-in module FS control panel.

➤Solution 1: If more than one SCSI device is in use, check to ensure that each device has been assigned a unique SCSI ID and none are duplicated. If duplication has occurred, assign a unique SCSI ID to the scanner.

➤Solution 2: Ensure that the SCSI terminator setting is correct. Refer to the Getting Started Guide for an explanation of the correct SCSI terminator settings.

➤Solution 3: Ensure that the film is correctly placed in the scanner.

➤Solution 4: The brightness settings for Plug-in module FS may be set too high. Try lowering the brightness settings. Refer to Color Correction: Brightness and Contrast Settings (p. 50).

➤Solution 5: The threshold setting for Plug-in module FS may be set to high. Try lowering the threshold setting. Refer to Color Correction - Threshold

(p. 58).

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Contents Users Guide How to Use this Guide Where to LookAbout the Conventions Used in this Guide Table of Contents Appendices Adjusting and Editing Scanned Images65 p p Control Panel FeaturesScanning Procedures Adjust and Edit Scanned ImagesScan p Plug-in module FS Special Features Quick Start Instructions Installing Plug-in module FSStarting Plug-in module FS Selecting the Film Type pSpecifying the Area of the Image to be Scanned p Determining the type of image that is required. ppClick on the Browser button Select the area to be scanned by clicking and draggingScanning the Image p Click on the Scan buttonSave to the target folder with the file name, file type, E P Installing Plug-in module FS E POperating Environment Click the Install Software item E P ProcedureClick the Start Installation button at the lower right Install panel, select Photoshop LE and ScanExpert FSScanning Preparations Displaying the Plug-in module FS Control Panel E P Operating Procedures Selecting a Film Type Film CharacteristicsPlace the film in the scanner PreviewingBlack & White Mode Setting the Scan Mode8bit Grayscale Mode 12bit Grayscale Mode FS2710 only36bit Color Mode FS2710 only 24bit Color ModeE P To Set the Scan Mode Selecting the Output Device Setting the Magnification Output Device Resolution= 360 dpi, Magnification= 100%Magnification and Resolution E P To Set the Magnification Factor Picture scanned with the 24bit Color mode may produce filesSet the desired magnification factor on the control panel SliderSetting Preferences Output Device Setting Dialog BoxOutput Device Output Device Settings Dialog Box Select the appropriate devices from the listClick on the OK button E P Aspect Ratio Aspect Ratio Dialog Box Select the desired settingsUnit Settings Dialog Box E P UnitUnit Dialog Box Preview Window Settings Dialog Box E P Preview Window SizeSet the file size and preview image save option E P Selecting the Scan Settings Click on the Preferences menu and select Scan SettingsScan Settings Dialog Box Click the Yes button to reset the default settings E P Return to Default SettingsTo Set the Auto Eject Function Setting the Auto Eject FunctionVerifying the Image Before Scanning To Verify the ImagePlace the mouse cursor inside the selection frame E P Scanning Adjust the size and position of the Selection Tool Scan Area SettingsTo Specify the Scan Area with the Selection Tool Selection ToolTo Zoom ZoomingClick on the Zoom In button Drag the selection frame to the desired positionClick the mouse button Scanning To Initiate the ScanSpecify the Scan Area To Change the Orientation of an Image Rotating or Reversing Images Before ScanningSaving Scanned Images Click on the Photoshop LE File menu and select SaveClick the Save button Adjusting and Editing Scanned Images Using color and film correction Optimum Adjustments for Image QualityHistogram p Color CorrectionBrightness/Contrast p Color Balance pThreshold p Gamma pHow to Interpret Histograms Color Correction Histogram SettingHow to Adjust Histograms Portion with Highlights Shadows Entire ImageTo Adjusting a Histogram Manually E P To Adjust a Histogram AutomaticallyClick the histogram tab and perform the histogram settings Click on the Auto Correction buttonColor Correction Brightness and Contrast Settings Adjusting BrightnessAdjusting Contrast E P To Adjust the Brightness and Contrast Click the Brightness/Contrast tab to adjust the settingsClick on the Color Correction button in the control panel Color Correction Color Balance Click the OK button Color Correction Tone Curve Settings Tone CurveColor Correction with the Tone Curve Click on the Tone Curve tab and edit the tone curve E P To Edit the Tone CurveColor Correction Gamma Value Settings Matching the Gamma Value to the Display CharacteristicsGamma value Click on the Gamma Value tab and edit the gamma value E P To Change the Gamma Value SettingsColor Correction Threshold Adjusts the brightness of dithered imagesSet the threshold Click the Clor Correction buttonFilm Correction Focus Correction Auto FocusManual Focus E P To Select Focus Focus Setting Dialog BoxClick on the Film menu and select the Focus option Click the Auto Focus button to select automatic image focusFilm Correction Exposure Adjustment Adjust the exposure 2700F Film Type SettingsExposure Setting dialog box for FS2710 Click on the Film menu and select ExposureAuto Tone Correction ColorSync To Activate the ColorSync FunctionClick on the Image menu and select the ColorSync option To Save Settings in a Settings File Saving / Recalling SettingsE P To Recall a Settings File Many special effects may be achieved with filters Editing Scanned ImagesSpecifications Functional SpecificationsSystem Requirements Ware TroubleshootingProblem Color correction function will not work ProblemError Messages Error Message CauseResponse Mm Film List of Film Types 2700F onlyGlossary IX240 Film ResolutionNegative Film Positive FilmIndex a F SymbolsPict Index G STiff Index T ZCanon France S.A Canon Customer Support Help DeskCanon Europa N.V 1198 CDS Canon Inc