A P P E N D I C E S
Error Messages
Error Message |
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Scanner is Not Detected |
| • The power cord, SCSI | ||||||||||||||||||||||||||||||||||||||||||||||
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| cable or terminator is | |||||||||||||||||||||
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| not properly con- | |||||||||||||||||||||
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| nected. | |||||||||||||||||||||
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| • The scanner power | ||||||||||||||||||||||
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| switch is set to Off. | |||||||||||||||||||||
Scanner Initializing |
| • The scanner power | ||||||||||||||||||||||||||||||||||||||||||||||
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| switch has just been | |||||||||||||||||||||
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| turned on. | |||||||||||||||||||||
Cannot Communicate |
| • The power cord, SCSI | ||||||||||||||||||||||||||||||||||||||||||||||
with Scanner |
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| cable or terminator is | |||||||||||||||||||||||||||||||||||||||||||||
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| incorrectly con- | |||||||||||||||||||||
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| nected. | |||||||||||||||||||||
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| • The scanner power | ||||||||||||||||||||||
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| switch is set to Off. | |||||||||||||||||||||
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| • The scanner’s SCSI ID | ||||||||||||||||||||||
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| is incorrectly set. | |||||||||||||||||||||
Minimum Memory |
| • Memory is insuffi- | ||||||||||||||||||||||||||||||||||||||||||||||
Requirements Not Met. |
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| cient for the required | |||||||||||||||||||||||||||||||||||||||||||||
Retry after Increasing Free |
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| volume of the | |||||||||||||||||||||||||||||||||||||||||||||
Memory. |
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| scanned image data. |
Home Position Not | • The lamp is burnt |
Detected | out. |
An error has occurred. | • Another error has |
(Sense Code=xx, Addi- | occurred. |
tional Sense Code=xx, |
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Additional Code |
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Condition=xx) |
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Response
•Connect the SCSI cable securely to the Macintosh and ensure the terminator setting is correct.
•Turn the scanner power switch to the On position.
•Wait a moment before restarting
•Ensure the SCSI cable is securely fastened to the Macintosh and scanner, and set the terminator to an appropriate setting.
•Turn the scanner power switch to the On position.
•Ensure that the SCSI ID is set to a unique value not duplicated by other SCSI devices.
•Reduce the scan area to the minimum possible scope and lower the resolution and magnification settings for the output device.
•Close application programs other than Photoshop.
•Increase the memory allo- cated to Photoshop.
•Contact your nearest Canon Customer Support Help desk.
•Note down the Sense Code, Additional Sense Code and error message and contact the nearest Canon Cus- tomer Support Help desk.
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