Concord Camera 4363z manual Symptom Possible Cause Possible Solution

Page 64

 

 

TROUBLESHOOTING

 

 

 

 

 

 

 

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION

 

En

Flash did not work.

There was sufficient flash for the

This is normal as your cameras

 

 

picture and the flash did not fire.

electronic light sensor is

 

 

 

 

 

 

This happens when the camera is

programmed to only fire the flash

 

 

 

set to Auto Flash.

when needed.

 

 

 

 

 

 

 

 

Camera’s flash has been turned

Turn the flash to Auto flash.

 

 

 

off.

 

 

 

 

Flash did not charge.

Verify that the Ready LED has

 

 

 

 

stopped blinking before taking a

 

 

 

 

picture.

 

 

 

 

 

 

 

Picture taken is blurry.

Subject or camera was moved as

Hold the camera steady until the

 

 

the picture was taken.

picture is taken.

 

 

 

 

 

 

 

 

 

 

 

The focus was not locked before

Before taking a picture, press the

 

 

 

taking the picture.

shutter button half-way to lock

 

 

 

 

the focus, and press the shutter

 

 

 

 

button fully to capture the picture.

 

 

 

 

(p.11)

 

 

 

 

 

 

 

There is something wrong with

White balance is not set properly.

Reset the white balance feature

 

 

 

to Auto, or for the specific lighting

 

 

the color of the photographs.

 

 

 

 

in the surrounding area.

 

 

 

 

 

 

Cannot take a picture or a

Memory is full.

Delete unwanted pictures and

 

 

video clip.

 

continue shooting.

 

 

 

 

Download the stored files to your

 

 

 

 

PC and delete the files from the

 

 

 

 

memory card.

 

 

 

 

 

 

 

 

 

Insert a memory card with

 

 

 

 

sufficient memory available.

 

 

 

 

 

 

 

 

Camera is not set in picture/video

Set the camera to the proper

 

 

 

clip taking mode.

mode for recording video clips, or

 

 

 

 

taking photographs.

 

 

 

 

 

 

 

 

Power is off.

Turn the power on.

 

 

 

 

 

 

 

 

Camera is in Auto Power off

Turn the power on.

 

 

 

mode.

 

 

 

 

 

 

 

 

Cannot take a picture or a

The SD card is locked or write

Remove the SD card from the

 

 

video clip when using an SD

protected.

card slot and slide the lock switch

 

 

memory card.

 

to off.

 

 

 

 

 

 

 

Picture is blurred when looking

Viewfinder is dirty.

Clean the viewfinder with a soft

 

 

through the viewfinder.

 

cloth or cotton swab. See the

 

 

 

 

Camera maintenance section.

 

 

 

 

 

 

 

Part of the picture/ video clip is

Something was blocking the lens

Keep hands, fingers, etc. away

 

 

missing.

when taking the picture.

from the lens when taking a

 

 

 

 

picture.

 

 

 

 

 

 

 

 

The picture was not centered

Leave space around the subject

 

 

 

correctly in the viewfinder.

when centering the picture in the

 

 

 

 

viewfinder.

 

 

 

 

 

 

 

Camera is not responding

The battery level is low and the

Replace batteries.

 

 

during picture capture.

camera does not have sufficient

 

 

 

 

power to complete picture

 

 

 

 

capture.

 

 

 

 

 

 

 

 

62

Image 64
Contents Page Languages English Camera Features Camera OverviewTop/Front Bottom/BackTable of Contents Customizing the Camera Settings Getting Started Attaching the Wrist StrapLoading the Batteries Turning the Camera on and OFFSetting the LANGUAGE, Date and Time Languages Date Format Setting TV OptionChecking the Battery Level Turning the LCD/ICONS on and OFFInternal MEMORY/INSERTING the Memory Card Internal MemoryStatus Memory in Use Inserting the Memory CardSetting the CAMERA’S Operational Mode Review ModeVideo Clip Mode Taking PicturesAbout Flash Ready LED Steady Taking Pictures with the LCDBlinking Using AUTO-FOCUS Lock Using the focus lockAbout Auto-Focus LED About Auto-Focus FrameSetting the Flash How to set the flashUsing the Optical Zoom Using the Digital ZoomHow to use digital zoom Activating/Deactivating Digital ZoomTaking Pictures in Macro Mode CLOSE-UP Shooting Taking Continuous PicturesTaking Pictures with SELF-TIMER Photography HintsUsing the Main Menu in Camera Mode Setting Capture Mode Taking Pictures in Sport ModeCapture Mode Option Description Setting Sport ModeSetting Image Quality Setting Image ResolutionHow to change the quality Images Stored on 16MB memory approxHow to change the resolution Images Stored on 32MB memory approxImages Stored on 64MB memory approx Images Stored on 128MB memory approxHow to set the scene selection Selecting Scene ModesSetting White Balance How to change the White BalanceHow to set photo effect Selecting the Picture EffectSetting Exposure Compensation How to use Exposure CompensationPicture lighter Picture darkerSetting the ISO Sensitivity ISO Setting Description Auto defaultHow to change ISO setting Raises sensitivity automatically to compensateSetting Auto Focus AF Mode Setting Light Metering ModeHow to change Light Metering mode Taking Video Clips To record a video clipTo stop recording Video Clip InformationUsing the Main Menu in Video Clip Mode Taking Video Clip with SELF-TIMERHow to Use the Main Menu in Video Clip Mode Setting Video Clip Resolution How to change the video resolutionHow to review pictures/video clips Reviewing Your FilesReviewing the PICTURES/VIDEO Clips File Indication File TypeHow to enlarge Resolution Maximum EnlargementEnlarging the Pictures Using the Delete Button to Delete Your Files Using the Quick Access ButtonUsing the review menu Deleting in Quick View Mode Camera ModeDeleting in Review Mode Deleting in Thumbnail Review ModeDelete One Delete AllUsing the Review Menu How to use the Menu in Review modeDeleting Your Files Deleting One File by Using the Review MenuDeleting All Files How to run a slide show Running a Slide ShowHow to set the slide show interval How to set repeatedly slide showTransferring Files from Internal Memory to SD Card ReviewCustomizing the Camera Settings How to use the Setup menu Setting the Auto OFF Time Setup Menu and FeaturesSetup Setting Options Description Setting the Language Setting the Date and TimeSetting the LCD Brightness How to set the LCD BrightnessFormatting the Internal Memory or Memory Card Setting Quick View Interval How to activate/deactivate the beep soundHow to select Quick View time phrase Turning the Beep Sound on or OFFHow to change AF assist light setting Setting AF Assist LightCondition To restore the default settings in your camera Restore the Camera to Factory Default SettingsOption Default Status Software Installation Guide Installation RequirementsComputer System Requirements Windows MacintoshColor Description Using the Installer Splash ScreenOption Description Flow Diagram for Software Installation Identifying your operating systemIdentifying Your Operating System System Proceed toInstalling the Driver and Directx 9 Windows 98/98SE StepCamera Drivers Click NextStep Click Finish Installing Directx 9- Windows Microsoft DirectXInstalling Arcsoft Photoimpression ALL Windows Users ArcSoft PhotoImpressionMake sure all two applications are checked and then Adobe Acrobat Reader Step Status bar Click NextClick Next Step Connecting the Camera to the Computer Downloading Pictures and Video Clips Onto Your ComputerDownloading files from the camera Downloading Pictures and Video Clips onto your computerUsing Arcsoft Photoimpression Windows only Unplugging Your Camera from the Computer Windows 98/98SEWindows ME/2000/XP MacintoshTV Mode Changing the TV Mode SettingConnecting the Camera to the Television Using the TV AS a Live ViewfinderError Messages Troubleshooting Symptom Possible Cause Possible Solution CameraPICTURES/VIDEO Clips Taking PicturesSymptom Possible Cause Possible Solution LCD Installing Software and DriversViewing Video Clips on the Computer Windows 98/98SE/2000 Symptom Possible Cause Possible Solution SD Cards Rechargeable BatteriesGetting Help Camera Specifications Storage Capacity Camera Specifications Safety Tips and Maintenance Cleaning the camera bodyCleaning the lens, viewfinder and LCD Cleaning the battery contactsSafety Tips Precautions for the cameraPrecautions for batteries Precautions for SD Memory CardsRepair or malfunction Regulator Information FCC InformationTested to comply With FCC standards For Home or Office USE User Information