
En
TROUBLESHOOTING
| SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION | ||||||
| The shutter button does not | The camera is not turned on. | Turn the camera on. | ||||||
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| The camera is processing a | Wait until the light stops blinking | |||||||
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 | picture; the ready LED light is still | before attempting to take another | |||||
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 | blinking. | picture. | |||||
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| LCD | 
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| The LCD display is dark. | Protective plastic film still in place | Make sure the protective plastic film | ||||||
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 | on the camera. | covering the LCD during shipment, | |||||
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 | The LCD brightness level is set | Increase the brightness level on | |||||
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 | too low. | your LCD to meet your personal | |||||
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 | needs. See p.40 for setting the | |||||
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| The LCD screen looks milky | Protective plastic film still in place | Make sure the protective plastic film | ||||||
| and or scratched. | on the camera. | covering the LCD during shipment, | ||||||
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| The LCD is not displaying | LCD is turned off. | Turn the LCD on, by pressing ( | 
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 | The battery level is low. | Replace the batteries. | ||||||
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| VIEWING VIDEO CLIPS ON THE COMPUTER (WINDOWS 98/98SE/2000) | ||||||||
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| Cannot playback stored video | Video playback files are missing. | Install Microsoft DirectX 9. (p.49) | ||||||
| clips on the computer. | 
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| INSTALLING SOFTWARE AND DRIVERS | 
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| Camera is not responding | The operating system may not be | Reset the camera by pressing | ||||||
| during picture download to the | allocating adequate resources to | the reset button with a pointed | ||||||
| PC. | download the pictures. | object such as a pen. Reboot the | ||||||
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 | The  | Check that the  | |||||
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 | plugged into the camera. | plugged into the camera. | |||||
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 | The  | Check that the USB cable is | |||||
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 | plugged into the computer. | plugged into the computer. | |||||
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 | The computer is not powered on. | Turn your computer on. | |||||
| Cannot transfer pictures to the | The Software is not installed on | Disconnect the  | ||||||
| computer. The New Hardware | the computer. | from the camera and the computer. | ||||||
| Wizard cannot locate drivers. | 
 | Install the camera software and | ||||||
| (Windows 98/98SE) | 
 | drivers. (p.49) | ||||||
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 | Software is not fully or correctly | Disconnect the  | |||||
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 | installed on the computer. | from the camera and the computer. | |||||
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 | Uninstall the software: Start- | |||||
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 | Remove Programs.  | |||||
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 | camera drivers. (See p.49) | |||||
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