En
TROUBLESHOOTING
SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION | ||||||
The shutter button does not | The camera is not turned on. | Turn the camera on. | ||||||
work. |
|
|
|
|
|
| ||
The camera is processing a | Wait until the light stops blinking | |||||||
|
| |||||||
|
| picture; the ready LED light is still | before attempting to take another | |||||
|
| blinking. | picture. | |||||
|
|
|
|
|
|
|
| |
LCD |
|
|
|
|
|
| ||
|
|
|
|
|
|
|
| |
The LCD display is dark. | Protective plastic film still in place | Make sure the protective plastic film | ||||||
|
| on the camera. | covering the LCD during shipment, | |||||
|
|
| has been removed. | |||||
|
| The LCD brightness level is set | Increase the brightness level on | |||||
|
| too low. | your LCD to meet your personal | |||||
|
|
| needs. See p.40 for setting the | |||||
|
|
| brightness. | |||||
|
|
|
|
|
|
|
| |
The LCD screen looks milky | Protective plastic film still in place | Make sure the protective plastic film | ||||||
and or scratched. | on the camera. | covering the LCD during shipment, | ||||||
|
|
| has been removed. | |||||
|
|
|
|
|
|
| ||
The LCD is not displaying | LCD is turned off. | Turn the LCD on, by pressing ( |
|
|
| ). | ||
|
| |||||||
anything. |
|
|
|
|
|
|
| |
| The battery level is low. | Replace the batteries. | ||||||
|
| |||||||
|
|
|
|
|
|
|
| |
VIEWING VIDEO CLIPS ON THE COMPUTER (WINDOWS 98/98SE/2000) | ||||||||
|
|
|
|
|
|
| ||
Cannot playback stored video | Video playback files are missing. | Install Microsoft DirectX 9. (p.49) | ||||||
clips on the computer. |
|
|
|
|
|
| ||
|
|
|
|
|
|
| ||
INSTALLING SOFTWARE AND DRIVERS |
|
|
|
|
| |||
|
|
|
|
|
|
| ||
Camera is not responding | The operating system may not be | Reset the camera by pressing | ||||||
during picture download to the | allocating adequate resources to | the reset button with a pointed | ||||||
PC. | download the pictures. | object such as a pen. Reboot the | ||||||
|
|
| computer. | |||||
|
|
|
|
|
|
|
| |
|
| The | Check that the | |||||
|
| plugged into the camera. | plugged into the camera. | |||||
|
|
|
|
|
|
|
| |
|
| The | Check that the USB cable is | |||||
|
| plugged into the computer. | plugged into the computer. | |||||
|
|
|
|
|
|
|
| |
|
| The computer is not powered on. | Turn your computer on. | |||||
Cannot transfer pictures to the | The Software is not installed on | Disconnect the | ||||||
computer. The New Hardware | the computer. | from the camera and the computer. | ||||||
Wizard cannot locate drivers. |
| Install the camera software and | ||||||
(Windows 98/98SE) |
| drivers. (p.49) | ||||||
|
|
|
|
|
|
|
| |
|
| Software is not fully or correctly | Disconnect the | |||||
|
| installed on the computer. | from the camera and the computer. | |||||
|
|
| Uninstall the software: Start- | |||||
|
|
| ||||||
|
|
| Remove Programs. | |||||
|
|
| camera drivers. (See p.49) | |||||
|
|
|
|
|
|
|
|
63