Concord Camera Eye-Q 3340z manual Symptom Possible Cause Possible Solution

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TROUBLESHOOTING

	SYMPTOM	POSSIBLE CAUSE	POSSIBLE SOLUTION
	Flash Picture taken is too	The subject is too far away for	Move the subject closer to the
	dark.	the flash to be affective.	camera, or move the camera
			closer to the subject.

		Flash is not on.	Turn the flash On.

		The subject is in front of a	Change the subject's position.
		bright light.

	Flash did not work.	Lighting condition is too dark.	Increase the exposure
			compensation. See p.25.

		There was sufficient flash for the	This is normal as your cameras
		picture and the flash did not fire.	electronic light sensor is
		This happens when the camera	programmed to only fire the
		is set to Auto Flash.	flash when needed.
		Camera’s flash has been turned	Turn the flash to Auto flash.
		off.
		Flash did not charge.	Verify that the Ready LED has
			stopped blinking before taking
			a picture.

	Picture taken is blurry.	Subject or camera was moved as	Hold camera steady until
	Picture taken is blurry.	the picture was taken.	picture is taken.
		the picture was taken.	picture is taken.

		The focus was not locked	Before taking a picture, press
		before taking the picture.	the shutter button half-way to
			lock the focus, and press the
			shutter button fully to capture
			the picture. (p.14)

	There is something wrong	White balance is not set	Reset the white balance
	with the color of your	properly.	feature to Auto, or for the
	photographs.		specific lighting in the
			surrounding area.

	Cannot take a picture or a	Memory is full	Delete all pictures and continue
	video clip		shooting.

			Download the stored files to
			your PC and delete the files
			from the cameras internal
			memory or memory card.
			Insert a memory card with
			sufficient memory available.

		Camera is not set in	Set the camera to the proper
		picture/video clip taking mode.	mode for recording video clips,
			or taking photographs.

		Power is off.	Turn the Power on.

		Camera is in Auto Power off	Turn the power on.
		mode.

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Contents User’s Guide English Bottom/Back Camera OverviewTop/Front LCD IconsTable of Contents Regulatory Information Camera Features Package ContentsGetting Started Attaching the Wrist Strap How to Charge the Rechargeable BatteriesCharging Rechargeable Batteries Important Tips Checking the Battery Level Loading the BatteriesStatus Memory in Use How to take out the SD cardInternal Memory Inserting the Memory CardLanguages Date Format Setting TV Option Setting the LANGUAGE, Date and TimeSetting the Language Turning the Camera on and OFFSetting the Date Setting the TimeSetting the CAMERA’S Operational Mode Turning the LCD On and OffTaking a picture with the viewfinder Taking a Picture with the ViewfinderFlash Ready LED Flash Ready LED Status DescriptionTaking a picture with the LCD Taking a Picture with the LCDAUTO-FOCUS Lock To use the focus lockHow to use optical zoom Setting the FlashHow to set the flash Taking a Picture with Optical ZoomTaking a Picture with Digital Zoom How to use digital zoomHow to activate or deactivate Digital Zoom Photography HintsUsing the Main Menu in Camera Mode Using the Main Menu Capture Mode OptionsCapture Mode Option Description SELF-TIMER How to use self-timerSetting Macro Mode Macro ModeTaking a picture in Macro Mode Using Continuous shooting Continuous ShootingImage Resolution Jpeg How to change the qualityImage Quality Quality CompressionHow to change the White Balance White Balance Mode DescriptionWhite Balance Exposure Compensation How to use EV CompensationEV Compensation ModeHow to set the scene selection Scene SelectionTo stop recording Taking Video ClipsTo record a video clip Video Clip InformationHow to review a video clip Using Review modeReviewing Your Files Resolution How to enlargeEnlarging Stored Pictures Using the Delete Menu Using the Delete Menu in Review modeDelete One How to delete all filesDeleting Your Files Delete AllUsing Thumbnail Mode How to view your filesCustomizing the Camera Settings - + Using the Setup menu Setup Menu and FeaturesSetting the Language Setting the Auto OFF TimeTo set the Language Setting the Date Setting the TimeHow to set the LCD Brightness Setting the LCD BrightnessOption Default Status OFFComputer System Requirements Windows Installation GuideInstallation Requirements MacintoshUsing the Installer Splash Screen Color DescriptionFlow Diagram for Software Installation Identifying your operating systemIdentifying Your Operating System System Proceed toStep Installing the Driver and Directx 9 Windows 98/98SEClick on Install Camera Drivers Step Click Next USB Mass Storage Driver and DirectXStep Click Install Step Click Next Click FinishInstalling Directx 9- Windows On Install Microsoft DirectX StepOn Install ArcSoft PhotoImpression 2000 Step Installing Arcsoft Photoimpression ALL Windows UsersStep Click Next Step Click Finish Click on Install Adobe Acrobat Reader Step Click Next Step Restart the computer laterDownloading files from the camera Connecting the Camera to the ComputerDownloading Pictures and Video Clips Onto Your Computer For Windows UsersFor Macintosh Users Using Arcsoft PhotoimpressionWindows Only Windows ME/2000/XP Unplugging Your Camera from the ComputerWindows 98/98SE MacintoshTV Mode Viewing and Deleting Your Files on TV Changing the TV Mode settingUsing the TV as a Live Viewfinder Connecting the Camera to the TelevisionConnecting the camera to the television Reviewing pictures and video clips on your TVTroubleshooting Symptom Possible Cause Possible SolutionSymptom Possible Cause Possible Solution LCD Installing Software and Drivers Getting Help Troubleshooting SectionWebsite Customer Support/FAQ Before You E-mail or Call us Camera Information Computer InformationCamera Specifications Cleaning the lens, viewfinder and LCD Safety Tips and MaintenanceCleaning the camera body Safety TipsPrecautions for batteries Precautions for SD Memory CardsTested to comply With FCC standards For Home or Office USE Regulatory InformationFCC Information User Information