Concord Camera Eye-Q 3340z manual Installing Software and Drivers

TROUBLESHOOTING

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION

INSTALLING SOFTWARE AND DRIVERS

Camera is not	The operating system may not	Reset the camera by pressing
responding during	be allocating adequate	the reset button with a pointed
picture download to the	resources to download the	object such as a pen. Reboot
PC.	pictures.	the computer.
	The Mini-USB cable is not	Check that the Mini-USB cable
	plugged into the camera.	is plugged into the camera.
	The Mini-USB cable is not	Check that the USB cable is
	plugged into the computer.	plugged into the computer.
	The computer is not powered	Turn your computer on.
	on.
Cannot transfer pictures	The Software is not installed on	Disconnect the Mini-USB cable
to the computer. The	the computer.	from the camera and the
New Hardware Wizard		computer. Install the camera
cannot locate drivers.		software and drivers. (p.44)
(Windows 98/98SE)
	Software is not fully or correctly	Disconnect the Mini-USB cable
	installed on the computer.	from the camera and the
		computer. Uninstall the
		software: Start-Settings-Control
		Panel-Add/ Remove Programs.
		Re-install the camera drivers.
		See p.44.
SD CARDS

The camera does not recognize your SD Card.

The card may not be SD	Purchase a certified SD card.
certified.
The card may be corrupted.	Reformat the card. Caution:
	Formatting erases all pictures
	on the card. (p.38)
No card is inserted in the	Insert a card into the card slot.
camera.	See p.9.

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