
TROUBLESHOOTING
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
INSTALLING SOFTWARE AND DRIVERS
Camera is not | The operating system may not | Reset the camera by pressing | |
responding during | be allocating adequate | the reset button with a pointed | |
picture download to the | resources to download the | object such as a pen. Reboot | |
PC. | pictures. | the computer. | |
| The | Check that the | |
| plugged into the camera. | is plugged into the camera. | |
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| |
| The | Check that the USB cable is | |
| plugged into the computer. | plugged into the computer. | |
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| |
| The computer is not powered | Turn your computer on. | |
| on. |
| |
Cannot transfer pictures | The Software is not installed on | Disconnect the | |
to the computer. The | the computer. | from the camera and the | |
New Hardware Wizard |
| computer. Install the camera | |
cannot locate drivers. |
| software and drivers. (p.44) | |
(Windows 98/98SE) |
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| |
Software is not fully or correctly | Disconnect the | ||
| |||
| installed on the computer. | from the camera and the | |
|
| computer. Uninstall the | |
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| software: | |
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| ||
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| See p.44. | |
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SD CARDS |
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The camera does not recognize your SD Card.
The card may not be SD | Purchase a certified SD card. |
certified. |
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The card may be corrupted. | Reformat the card. Caution: |
| Formatting erases all pictures |
| on the card. (p.38) |
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No card is inserted in the | Insert a card into the card slot. |
camera. | See p.9. |
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