Concord Camera Eye-Q 3340z manual Troubleshooting, Symptom Possible Cause Possible Solution

		TROUBLESHOOTING
TROUBLESHOOTING
SYMPTOM	POSSIBLE CAUSE	POSSIBLE SOLUTION
CAMERA
Cannot turn on the camera	Batteries were not installed	Install batteries correctly using
	correctly	the direction indicators on the
		inside of the battery door.
	Batteries are dead or weak	Replace batteries
	Batter compartment door was	Close the battery compartment
	not closed correctly	properly.
The camera/buttons do not	The camera needs to be reset.	Press the reset button on the
work.		back of the camera with a pointed
		object such as a pen, then power
		the camera on and off.
The camera turns off	The batteries are drained of	Replace the batteries with new
during usage.	power.	ones.
	The Auto time off setting is too	Your camera comes with an Auto
	short.	Time Off setting, so if the camera
		is inactive for a certain amount of
		time, it powers off to conserve
		battery power. Please refer to the
		Time-Out section on p.36. to set
		your time limit.
PICTURES/VIDEO CLIPS

Picture/Video clip has poor image quality

Poor Lighting.	Increase the lighting in the
	surrounding area when taking
	picture and video clips.
Lens is dirty.	Clean the lens with a soft cloth.
	See the Camera Maintenance
	section.
Subject too close.	Stand at least 3.9 ft. (1.2m) away
	from the subject.

TAKING PICTURES

Flash picture taken is too light.

Subject is too close.	Move the subject further away
	from the camera.
The flash is not needed.	Change the camera setting to
	Auto Flash. See p.15.
Lighting condition is too bright.	Decrease exposure
	compensation. See p.25.

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