Possible Cause 1: Forced Account Code Entry is assigned to the extension.
What to do: Find out if Forced Account Code Entry (#307) is assigned to the extension. If it is, enter a valid account code.
■If you can make a call, the problem is solved.
■If Forced Account Code Entry is not assigned, go to Possible Cause 2.
Possible Cause 2: Dial Mode is set incorrectly.
What to do: Find out if you have
■If you can make a call, the problem is solved.
■If the Dial Mode is set correctly, go to Possible Cause 3.
Possible Cause 3: Someone changed the Pool Access Restriction setting for the extension.
What to do: If calls could be made without trouble before, find out if someone changed the Pool Access Restriction (#315) for the extension.
■If someone changed the Pool Access Restriction setting, verify that the change was an appropriate one.
■If no one changed the Pool Access Restriction setting, go to Possible Cause 4.
Possible Cause 4: The pool may not be assigned to the extension.
What to do: Check Pool Extension Assignment (#314) to see if the pool is assigned to the extension.
■If the pool is not assigned, assign it.
■If the pool is assigned, go to Possible Cause 5.
Possible Cause 5: Not enough lines are assigned to the pool to support usage.
What to do: Check Pool Line Assignment (#207) to see if an appropriate number of lines are assigned to the pool.
■If an appropriate number of lines are not assigned, you may need to add more lines.
■If an appropriate number of lines are assigned, go to Possible Cause 6.
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