Hands-Free Answer on Intercom (HFAI)

When you receive a voice-signaledintercom call, your phone beeps once to indicate that your speaker has been turned on automatically, and you hear the caller’s voice over your phone’s speaker. If you leave your microphone on all the time, you can start talking when you hear the caller, without lifting the handset. This feature is called Hands-Free Answer on Intercom.

Any user in the system can make a voice-signaled call to an idle system phone by pressing [ Intercom ] [ ] then dialing an extension number or pressing an Auto Dial button programmed for voice signaling. (You can make a voice-signaled call from either a system phone or a standard phone. However, if you try to make a voice-signaled call to a standard phone or an MDC 9000 or MDW 9000 phone, it will ring.)

NOTES:

1.The HFAI feature can be turned on or off only when your phone is idle. Muting your voice while you are on a call only turns off the microphone for the duration of the call.

2.If HFAI is on and you are already on a call, you will not receive any voice-signaled calls to your extension—they will ring instead.

3.If you make a voice-signaled intercom call to a busy extension, it may result in a voice interrupt on busy call to that extension. See “Voice Interrupt On Busy Calls” below for more information.

Voice Interrupt On Busy Calls

A voice interrupt on busy call is a special intercom call that lets you interrupt and speak to another user who is busy on a call and who has the Voice Interrupt On Busy (#312) feature activated. When you use Voice Interrupt on Busy, the interrupted user hears two beeps before hearing your voice. Be aware that the third party to whom the interrupted user is speaking will probably hear the two beeps and the faint sound of your voice. Therefore, the message you deliver with the interruption should be brief and discreet. If the interrupted user wants to answer you, he or she can press a programmed Talk-Back button—the interrupted user’s response cannot be heard by the third party in this case.

Learning About Telephones

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Lucent Technologies 4.1 manual Hands-Free Answer on Intercom Hfai, Voice Interrupt On Busy Calls