Lucent Technologies 4.1 manual Direct Extension Dial Delay #112, Description

Direct Extension Dial Delay (#112)

Description

This System Programming procedure specifies the number of times (0–9) an incoming call should ring before it is answered by the Direct Extension Dial feature.

Related Features

■Direct Extension Dial affects incoming calls only on lines identified using

Direct Extension Dial Lines (#205).

■You must program a button on the system display phone at extension 10 to turn Direct Extension Dial on and off. Use Direct Extension Dial Button (#113) to program the button.

■You must use Direct Extension Dial Record/Playback to record a message to prompt callers to dial an extension number or Hunt Group number after the system answers an outside call.

■You can set SMDR Talk Time (#611) to Active to include the Talk field on call reports. For an incoming outside call answered by Direct Extension Dial, this field shows the call duration minus the time the greeting played and the caller waited for someone to answer the call.

■If you use Caller ID, make sure Direct Extension Dial Delay is set to 2 rings or more to ensure that Caller ID information is captured.

Considerations

This feature works independently of Line Ringing, which determines how an outside call rings at the extension—immediately, after a 20 second delay, or not at all. Direct Extension Dial Delay specifies the number of rings a caller hears before the system answers the call.

Valid Entries

0–9 (0 rings = answered immediately)

2✔

Programming

To change the number of times an incoming call rings at extension 10 before the system answers it:

1.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 1 ] [ 1 ] [ 2 ].

2.To change the number of rings, press [ Next Data ] until the appropriate value

displays.

3.Select another procedure or exit programming mode.

5-62Direct Extension Dial Delay (#112)