Lucent Technologies 4.1 manual Group Calling-Ring/Page I7G/I*7G

Group Calling—Ring/Page (I7G/I*7G)

Description

This feature lets users ring, page, or transfer calls simultaneously to all of the extensions in any one of four Calling Groups (G is a Calling Group number from 1–4). When paging, the caller hears a beep and begins speaking; the caller’s voice is heard on the speakers of all idle system phones in the selected Calling Group. The first extension to answer the call (by picking up the handset or pressing [ Spkr ], or by pressing [ Mic/HFAI ] to answer a page) is connected to the caller.

Related Features

■You must use Calling Group Extensions (#502) to assign extensions to a Calling Group.

■Extensions assigned to Calling Group 1 can receive Simultaneous Paging.

Considerations

■Extensions can be in more than one Calling Group.

■Exclude extensions that connect auxiliary equipment (PARTNER Attendants, voice messaging systems, fax machines, internal and external hotline phones, and doorphones) from Calling Groups.

■If some extensions in a Calling Group have standard, MDC 9000, or MDW 9000 phones, those extensions are not signaled for voice-paged calls to the group.

■If a Calling Group is in use, a user attempting to page that group hears a busy tone.

■If a user leaves the microphone on for hands-free answer on intercom (HFAI), the microphone is turned off when that phone receives a group page; the user must lift the handset or press [ Mic/HFAI ] to answer the page.

■Calls can be transferred to a Calling Group manually or using a button programmed to ring the Calling Group.

■You can program a Group Calling button on a system phone to ring or page a Calling Group or to transfer a call to a Calling Group with one touch.

Examples

Here are some useful applications for this feature:

■Group page employees for general announcements; this feature is an inexpensive alternative to a paging system. (Remember to install system phones with built-in speakers—all models except the MDC 9000 and MDW 9000—where you want employees to hear announcements.)

■Put the extensions of people with similar responsibilities in a Calling Group, so when a caller needs to talk with anyone in the group, the receptionist can transfer the call to the group instead of making separate intercom calls.

5-96Group Calling—Ring/Page (I7G/I*7G)