Lucent Technologies 4.1 manual Hold Disconnect Time #203, Valid Entries

Hold Disconnect Time (#203)

Description

This System Programming procedure lets you change the hold disconnect time for an outside line. When a caller on hold hangs up, the local telephone company may send a special signal to the system to free the line. There are two possible signals: a long signal (450 milliseconds) used by most telephone companies, or a short signal (50 milliseconds) used by a few telephone companies. The length of the signal is called the hold disconnect time. If you put a call on hold and the caller hangs up, but the call does not disconnect within a minute after the caller hangs up, use this procedure to change the hold disconnect time.

Considerations

■If the telephone company does not send a signal, keep the hold disconnect time set to Long. The user must disconnect a held call manually by retrieving the call then hanging it up.

■Change the hold disconnect time only if abandoned calls do not disconnect.

Valid Entries

1 = Long (450 msec.) ✔

2 = Short (50 msec.)

Programming

To change the hold disconnect time:

1.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 2 ] [ 0 ] [ 3 ].

2.Enter the first line number. For example, to program line 1, press [ 0 ] [ 1 ].

3.To change the hold disconnect time, press [ Next Data ] until the appropriate value

displays.

4.To program the next line, press [ Next Item ] or [ Prev Item ] until the line number shows on the display. Then repeat Step 3.

5.Repeat Step 4 for each line in the system.

6.Select another procedure or exit programming mode.

5-106Hold Disconnect Time (#203)