Lucent Technologies 4.1 manual Personal Answering Machine

Personal Answering Machine

A personal answering machine is used to answer all the calls that ring at a certain extension (Figure 4-3). This setup is useful in both Key and Hybrid modes for the following situations:

■When you do not want to dedicate an extension to an answering machine

■When the extension receives a lot of intercom calls

■When outside calls come through a receptionist and are transferred to the extension

■When an extension has a private line

Lines

CONTROL

UNIT

Ext X ANS MACH

Figure 4-3. Personal Answering Machine

To Use

■Go to the machine to manually retrieve messages.

■From any system extension, make an intercom call to the extension. When the machine answers, dial the message retrieval code.

■From outside the system, call in and have someone transfer you to the extension. When the machine answers, dial the message retrieval code. Or, call in when no one will answer before the answering machine does.

To Program

1 . Set Line Ringing for all lines and pools assigned to extension X to the desired ring (Immediate, Delayed, or No Ring).

2 . If the lines assigned to extension X are also assigned to other extensions, adjust the answering machine to answer on the third or fourth ring so that it does not answer calls before someone else can. (If the answering machine is to cover transferred or coverage calls, make sure the number of rings is less than the amount of transfer return or call coverage rings set for the extension. This assures that the answering machine will pick up transferred or coverage calls before they return to the transfer return extension or they are sent to the covering extension.)

If you intercept a call from the answering machine, you will hear a click to notify you that the answering machine has turned off.

Using Auxiliary Equipment 4-7