Troubleshooting

6

Contents

When You Need Help

Power Failure Operation

Problems with System Phones

■System Phone Does Not Ring

■System Phone Does Not Work

■Display Shows Only 16 Characters Per Line

■Display is Incorrect

■Display Does Not Show Caller ID Name/Number

■Some Caller ID Information Does Not Display

■Intercom Autodialer Does Not Work Properly

Problems with Standard Phones

■Standard Phone Does Not Ring

■Standard Phone Rings Back After Intercom Call with No One at Other End

■Standard Phone’s Message Waiting Light Does Not Light

Other Problems with Phones

■Trouble Making Outside Calls

■Trouble Making Outside Calls from Pool Buttons on Pooled Extensions

■Calls are Answered Automatically

■Trouble Hearing Called Party Answer

■Using the Recall Feature Has No Effect

■Using the Recall Feature Disconnects Call

Problems with Combination Extensions

■Phone Does Not Work Properly

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Lucent Technologies 4.1 manual Troubleshooting