Lucent Technologies 4.1 manual Feature Phones

■Because there are no line buttons on standard phones, users must use Direct Line Pickup—Idle Line to select a specific idle line. Otherwise, the system selects an idle line automatically when the user dials a 9 at intercom dial tone. (For information on Automatic Line Selection, see Chapter 5.) Similarly, because there are no pool buttons on standard phones, users must dial pool access codes at intercom dial tone to request access to an idle pooled line (see “Making Calls” for instructions on using pool access codes). Otherwise, the system selects an idle line from a pool automatically when the user dials a 9 at intercom dial tone.

■Users can make a voice-signaled call from a standard phone, but if users try to make a voice-signaled call to a standard phone, it will ring because the standard phone does not have a system speaker.

■Users cannot use the System Password.

■Users cannot access the following system features: Account Code

Entry, Background Music, Caller ID Name Display, Caller ID Inspect, Do Not Disturb, Exclusive Hold, Manual Signaling, Privacy, Save Number Redial, VMS Cover, Voice Interrupt On Busy, Voice Interrupt On Busy Talk-Back,or Voice Mailbox Transfer.

■Do not use Forced Account Code Entry with a standard phone, because the phone will not be able to get dial tone and make calls.

■A display on a standard phone will not show Caller ID information or system messages.

Feature Phones

A feature phone is a standard telephone that has feature buttons in addition to the regular 12-key dial pad. For example, there are feature phones that have programmable auto dial buttons, last number redial buttons, hold buttons, and built-in speakers. You can use most of the system’s dial-code features from a feature phone, and program them onto a feature phone button. However, there are some limitations to what these phones can do.

The capabilities of a feature phone are in the phone itself. For example, if you store a number on a feature phone’s auto dial button, that number is stored in the feature phone. (This is different from storing a number on a system phone’s Auto Dial button. When you program a button on a system phone, the number is actually stored in the control unit.) Similarly, when you press a hold button on a feature phone, the call is held at the phone itself. (Callers will not hear the system’s Music On Hold. Other phones in the system cannot see that the call is on hold; it appears as a busy line.)

If you want to program an outside number on a feature phone’s auto dial button, you must add a 9 and one or more pauses (if available) before each outside number. (The 9 gets an outside line, and each pause allows a few seconds to get an outside dial tone.)

Note that the feature phone’s last number redial button may not work for an outside call. To redial the last number, use the system’s Last Number Redial feature by pressing [ # ] [ 0 ] [ 5 ].

Learning About Telephones 3-11