Extension Name Display

Description

Users can assign a name to their extension: up to 20 characters long on PARTNER-model phones, up to 12 characters on MLS-model phones. Then, when that extension is used to make an intercom, group, or transferred call, the name appears on the system display phone receiving the call. Similarly, users receiving a transfer return call see the name of the person assigned to the extension that did not answer the transferred call.

Related Features

Display Language (#303) has no effect on this feature. This means that the extension name displays exactly as it is programmed.

Considerations

Any extension, regardless of the phone type on that extension, can be programmed with a name through Centralized Telephone Programming.

If users want to program their own extension name, they must use a system display phone at their extension.

Only extension numbers—not names—are printed on SMDR reports.

You should program Extension Name Display when you first enter Centralized Telephone Programming, before programming any other features. If you want to program both Extension Name Display and Automatic Line Selection (which also must be programmed when you first enter Centralized Telephone Programming), first program Automatic Line Selection, then exit and re-enter Centralized Telephone Programming to program Extension Name Display.

Valid Entries

Up to 20 characters, including letters A–Z, numbers 0–9, and blank spaces. See Table 5-1 below for the corresponding codes. Note that only the first 12 characters appear on MLS-model phones.

Table 5-1. Character Codes

Letters:

A = 21

B = 22

C = 23

D = 31

E = 32

F = 33

G = 41

H = 42

I = 43

J = 51

K = 52

L = 53

M = 61

N = 62 O = 63 P = 71 Q = 72 R = 73 S = 74 T = 81 U = 82 V = 83 W = 91 X = 92 Y = 93 Z = 94

Numbers:

blank = 11 0 = 00 1 = 10 2 = 20 3 = 30 4 = 40 5 = 50 6 = 60

7 = 70

8 = 80

9 = 90

Extension Name Display 5-85

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Lucent Technologies 4.1 manual Extension Name Display, Letters, Numbers