Lucent Technologies 4.1 manual Automatic System Answer Delay #110, Description

Models: 4.1

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Automatic System Answer Delay (#110)

Description

This System Programming procedure specifies the number of times (0–9) an incoming call should ring before it is answered by the Automatic System Answer feature.

Related Features

After a call is answered, Automatic System Answer plays a greeting then either places the call on hold, provides continuous ringing, or disconnects the call depending on the setting of Automatic System Answer Mode (#121).

Automatic System Answer affects incoming calls only on lines identified using Automatic System Answer Lines (#204).

You must program a button on the system display phone at extension 10 to turn Automatic System Answer on and off. Use Automatic System Answer Button (#111) to program the button.

You must use Automatic System Answer Record/Playback to record the greeting callers hear when the system answers an incoming call.

You can set SMDR Talk Time (#611) to Active to include the Talk field on call reports. For an incoming outside call answered by Automatic System Answer, this field shows the call duration minus the time the greeting played and the caller waited for someone to answer the call.

If you use Caller ID, make sure Automatic System Answer Delay is set to 2 rings or more to ensure that Caller ID information is captured.

Considerations

This feature works independently of Line Ringing, which determines how an outside call rings at the extension—immediately, after a 20 second delay, or not at all, Automatic System Answer Delay specifies the number of rings a caller hears before the system answers the call.

Valid Entries

0–9 (0 rings = answered immediately)

2

Programming

To change the number of times an incoming call rings at extension 10 before the system answers it:

1.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 1 ] [ 1 ] [ 0 ]

2.To change the number of rings, press [ Next Data ] until the appropriate value

displays—see “Valid Entries” above.

3.Select another procedure or exit programming mode.

5-24Automatic System Answer Delay (#110)

Page 121
Image 121
Lucent Technologies 4.1 manual Automatic System Answer Delay #110, Description