Standard Phone Rings Back After Intercom
Call with No One at Other End
Possible Cause 1: The switchhook is accidentally pressed and released, causing a call to ring back.
What to do: Be sure that the handset is always replaced carefully. If the problem is not solved, go to Possible Cause 2.
Possible Cause 2: Automatic Line Selection is programmed incorrectly.
What to do: If one of the phones involved is a standard
Standard Phone’s Message Waiting Light Does
Not Light
Possible Cause 1: The standard phone is part of a combination extension which includes a system phone that has Background Music on.
What to do: Check to see if the system phone has Background Music on. A standard phone’s message waiting light will not light if Background Music is on at the system phone.
■If Background Music is on, turn it off. If the standard phone’s message waiting light lights properly, the problem is solved.
■If Background Music is not on, go to Possible Cause 2.
Possible Cause 2: The standard phone’s message waiting light is not compatible with the system.
What to do: See “Standard Telephones” in Chapter 1 for a list of supported standard phones with message waiting lights. Also check with your Lucent Technologies Representative or local Authorized Dealer to find out if there are others.
■If the phone is not supported, you can use it without message waiting capability.
■If the phone is supported, go to Possible Cause 3.
Possible Cause 3: The standard phone is not connected to the proper hardware.
What to do: Make sure the phone is connected to an R3.1 or later 206 module and the control unit is equipped with an R3.1 or later processor module. If the problem is not solved, call the hotline.*
✽In the continental U.S., help is available at 1 800
Troubleshooting
