Lucent Technologies 4.1 manual System Programming Options, Speed Dialing, Locking an Extension

System Programming Options

This section discusses programming options that involve multiple procedures (such as dialing restrictions and auxiliary equipment settings), as well as features that can be used throughout your system (such as Speed Dialing). You can use a combination of programming procedures to set up your system to operate most efficiently, taking into account your company’s telephone service, personnel, and equipment, as well as the special needs of particular departments. This section lists the procedures you can use; for details on using a particular procedure, refer to the procedure name in Chapter 5.

Speed Dialing

You can program up to 100 frequently dialed phone numbers—such as numbers for suppliers, repair services, or customers—so that all users in the system can dial them by pressing four buttons: [ Feature ] (or [ # ] on a standard phone) plus a three-digit code. These are called System Speed Dial Numbers.

Dialing Restrictions and Permissions

The system has several procedures for restricting telephone use, and several for overriding those restrictions. You can use any combination of these procedures to design a system that meets your needs.

When a user makes a call, the system checks the number dialed against all of the dialing restrictions that apply to the extension making the call. When the number dialed passes a restriction, it goes to the next one, if necessary. When a number violates a restriction, the call is stopped and the user hears a reorder tone (fast busy signal).

IMPORTANT:

While procedures that restrict dialing are very effective, absolute protection against misuse cannot be guaranteed. System phones give more protection than standard phones. Therefore, we strongly recommend that you install system phones where restricting phone use is important.

Locking an Extension

The system offers a Station Lock feature that lets users enter a four-digit code on their telephone dialpad to lock their extensions. This helps prevent other users from making outside calls at those extensions.

Restricting Access to Outside Lines or Pools

A user can access a line or pool by lifting the handset, pressing the line or pool button on the phone, or by dialing the Direct Line Pickup feature code or a pool access code. If you do not want a user to access a specific outside line or pool, you can use Line Access Restriction (#302) or Pool Access Restriction (#315) to control an extension’s access to a certain line or pool (whether the line or pool is assigned to the extension or not). Table 2-1provides examples of settings that can be used to restrict an extension’s access to specific outside lines or pools.

Programming 2-9