Lucent Technologies 4.1 manual Voice Mailbox Transfer F14, Related Features

Voice Mailbox Transfer (F14)

Description

This feature applies only if you have a voice messaging system. It is available only on system phones.

This feature lets a system phone user transfer a caller directly to a specific extension’s voice mailbox, in order for the caller to leave a message without first ringing the extension. This feature is useful when a user knows that a co-worker is away from his or her desk.

Related Features

While being transferred, the caller hears ringing if Ring on Transfer (#119) is Active. If it is Not Active and Music On Hold (#602) is Active and an audio source is connected to the system, the caller hears music-on-hold while the call is being transferred to the voice mailbox. If Music On Hold is Not Active and Ring on Transfer (#119) is Not Active, the caller hears silence.

Considerations

You can program a Voice Mailbox Transfer button on a system phone to transfer a caller directly to a mailbox by pressing the button then dialing the mailbox subscriber’s extension number.

Programming

To program a Voice Mailbox Transfer button:

1.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].

2.Enter the number of the extension to be programmed with this feature.

3.Press a programmable button.

4.Press [ Feature ] [ 1 ] [ 4 ].

5.Program another button for this extension or exit programming mode.

Using

To transfer a caller to a specific subscriber’s mailbox:

1.From a system phone, press the programmed button or press [ Feature ] [ 1 ] [ 4 ].

2.Dial the two-digit extension number (or press an Auto Dial button) of the mailbox subscriber for whom the caller wants to leave a message.

The caller is routed to the mailbox and hears the recorded greeting for that mailbox.

3.Hang up.

Voice Mailbox Transfer (F14) 5-203