Lucent Technologies 4.1 manual Automatic VMS Cover #310, Description

Automatic VMS Cover (#310)

Description

This feature applies only if you have a voice messaging system.

This System Programming procedure lets you automatically route an extension’s unanswered intercom and transferred calls to the Call Answer Service of the voice messaging system after a specified number of rings (default for all system extensions is three rings), so callers can leave a message.

Related Features

■To manually change an extension’s VMS Cover state, users can program the VMS Cover feature on a button with lights. Users can then press the VMS Cover button to activate the feature (green light on) or deactivate the feature (green light off). (If Automatic VMS Cover is Assigned at an extension, the green light is lit automatically after programming the VMS Cover button to indicate that VMS Cover is currently active. If this is the case, and the VMS Cover button is pressed, the feature is deactivated. To activate VMS Cover again, you must press the button.)

■Automatic VMS Cover also applies to outside calls on lines assigned ownership with Line Coverage Extension (#208).

■Use VMS Cover Rings (#117) to change the number of times intercom and transferred calls or outside calls on lines assigned ownership ring at all system extensions before they are sent to the voice messaging system.

■Users with Automatic VMS Cover turned on can activate Do Not Disturb to Send All Calls immediately to their voice mailbox.

■If an extension has Automatic VMS Cover and Call Coverage active, calls ring at the covering extension after the specified number of Call Coverage Rings (#116). If the covering extension does not answer, the call is routed to the voice mailbox of the extension that activated Call Coverage after the specified amount of VMS cover rings.

■If an extension has Automatic VMS Cover and Call Forwarding active, calls ring at the call forwarding destination extension; they are not covered by the voice messaging system.

Considerations

Standard phones and system phones without a programmed VMS Cover button cannot override this feature once it is assigned to an extension.

Valid Entries

1	= Assigned
2	= Not Assigned ✔

5-32Automatic VMS Cover (#310)