Lucent Technologies 4.1 manual Controlling Calls on Outside Lines or Pools

NOTE:

If Forced Account Code Entry (#307) is programmed for an extension, that extension is required to enter an account code before dialing an outside number—even those on the Emergency Phone Number List (#406)—on all of the lines or pools assigned to that extension. If Forced Account Code List (#409) contains entries, the system checks the account code against the list. If the account code is on the list, line or pool access is allowed; if not, line or pool access is denied.

Controlling Calls on Outside Lines or Pools

When an extension is allowed access to an outside line or pool, you can use the following procedures to control calling:

■Outgoing Call Restriction (#401) defines the type of calls (inside only, local only, or inside, local, and long-distance) that users can make from all lines or pools at an extension. Outgoing Call Restriction Button (#114) allows the receptionist at extension 10 to quickly change an extension’s current Outgoing Call Restriction setting.

■Disallowed Phone Number Lists (#404) creates up to four lists of numbers that cannot be dialed. After creating Disallowed Phone Number Lists, use Disallowed List Assignments (#405) to assign one or more lists to a specific extension.

■Night Service with System Password (#403) restricts users at extensions in the Night Service Group from dialing outside phone numbers (except Emergency numbers and Marked System Speed Dial numbers) unless the password is entered first.

Table 2-2provides examples of settings that can be used to restrict an extension’s dialing once it gets an outside line or pool.

Overriding Dialing Restrictions

The following programming procedures provide ways to override all dialing restrictions, provided the user has access to an outside line or pool:

■Emergency Phone Number List (#406) defines a list of up to ten numbers that can be dialed from any extension. A typical number is 911.

■Marked System Speed Dial Numbers are specially identified System Speed Dial numbers, which a user can dial by pressing [ Feature ] (or [ # ] on a standard phone) followed by a three-digit code.

■System Password (#403) creates a password that can be entered at any system phone (except an MDC 9000 or MDW 9000) to override dialing restrictions for the duration of a call.

To override all dialing restrictions except Line Access Restriction (#302), Pool Access Restriction (#315), and Night Service with System Password (#403), use Allowed Phone Number Lists (#407) to create lists of outside numbers that otherwise-restricted extensions can dial. Then use Allowed List Assignments (#408) to assign one or more of the lists to an extension.

2-10Programming