Lucent Technologies 4.1 manual Group Pickup I66G, Example

Group Pickup (I66G)

Description

This feature allows a user at any extension in the system to answer any outside, intercom, or transferred call ringing at an extension in a Pickup Group (where G is a Pickup Group number from 1–4). In other words, when a call rings at an extension that is in a Pickup Group, a user at any extension in the system can answer the call, without knowing which extension or line is ringing and without being in the same Pickup Group. The system can have up to four Pickup Groups.

Related Features

You must use Pickup Group Extensions (#501) to assign extensions to Pickup Groups.

Considerations

■Extensions can be in more than one Pickup Group.

■You can program a Group Pickup button on a system phone to pick up calls in a Pickup Group with one touch.

Example

Here are some useful applications for a Pickup Group:

■Put all system extensions in a Pickup Group (except the boss’ private extension), so anyone on the system can answer a ringing call (except calls to the boss).

■Put the extensions of people who work near each other and who can hear each other’s phones ring, but who don’t have each other’s lines on their phones, in a Pickup Group.

For example, a group of typists work in a large room separated by cubicles, and all of their extensions are in Pickup Group 1. When a typist leaves the room and the typist’s phone rings, anyone else in the system who can hear the call ring can pick it up, simply by dialing the Pickup Group code for that group ([ Intercom ] [ 6 ] [ 6 ] [ 1 ]).

Programming

To program a Pickup Group button:

1.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].

2.Enter the number of the extension to be programmed with this feature.

3.Press a programmable button.

4.Press left [ Intercom ] [ 6 ] [ 6 ].

5.Dial a Pickup Group number (1–4).

6.Program another button for this extension or exit programming mode.

5-102Group Pickup (I66G)