Call Waiting (#316)

Description

This feature applies only to standard phones.

This System Programming procedure specifies standard phone extensions that are eligible for Call Waiting. Users who receive a call waiting tone hear two beeps when they are on a call to indicate a second incoming intercom, transferred, or outside call. The user can press the switchhook (or Recall or Flash button, if available) to put the current call on hold and retrieve the second call. To return to the first call, the user simply presses the switchhook again.

Related Features

For instructions on using Call Waiting, see Answering Calls.

Call Waiting does not apply to parked calls. See Call Park.

Considerations

This feature is distinct from the local telephone company’s Call Waiting feature. If you use this system feature, do not use your local telephone company’s Call Waiting feature.

The Call Waiting tone (two beeps) is not repeated.

Use Call Waiting only for standard phone extensions. Do not Assign Call Waiting to extensions that have fax machines, credit card scanners, modems, or auto attendants because the call waiting tone will interrupt the data connection.

You cannot transfer either party connected using Call Waiting, conference in additional parties, or use feature codes while both calls are active.

Transfer-return, group call distribution, hunt group, and wake-up calls are not considered incoming calls for this feature.

Valid Entries

1 = Assigned

2 = Not Assigned

Programming

To change the Call Waiting setting for an extension:

1 .

Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 3 ] [ 1 ] [ 6 ].

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2 .

Enter the number of the extension to receive Call Waiting. For example, to

 

program extension 11, press [ 1 ] [ 1 ].

 

 

 

 

 

 

 

 

3 .

To assign or unassign Call Waiting, press [ Next Data ] until the appropriate value

 

displays.

 

 

4 .

To program another extension, press [ Next Item ] or [ Prev Item ] until the extension

 

number shows on the display. Then repeat Step 3.

5 .

Select another procedure or exit programming mode.

Call Waiting (#316) 5-47

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Lucent Technologies 4.1 manual Call Waiting #316, This feature applies only to standard phones