Partner
Federal Communications Commission FCC Interference Notice
Contents
Specifications Maintenance, Repair, Ordering Information
IN-1
Page
Terminology
How to Use This Guide
Purpose
Product Safety Statements
How to Comment on This Guide
Overview
Important Safety Instructions
Features and Capabilities
System Components
Optional Devices
Primary Expansion
Carrier
Control Unit
System Modules
System Mode
System Capacity
Key Mode
Hybrid Mode
FCC Registration
Telephones System Telephones
System Phones
Intercom Autodialers
Standard Telephones
Requirements
Connecting Standard Devices
Auxiliary Equipment
Programming
System Programming Options
Overview
Hardware Considerations
Maximum Lines
Assigning Lines Key Extensions
Initial System Setup
Setting the System Clock
Pooled Extensions
Customizing Extensions
Changing the System Clock
Changing Settings after Installation
Copy Settings
Adding New Lines Key Extensions
Swapping Extensions
Adding New Pools
Adding New Extensions
Dialing Restrictions
Changing Settings to Support PBX or Centrex Services
Recall Setting
Speed Dial and Auto Dial Numbers
Speed Dialing
Restricting Access to Outside Lines or Pools
System Programming Options
Dialing Restrictions and Permissions
Controlling Calls on Outside Lines or Pools
Overriding Dialing Restrictions
Summary
Any call
Setting Up Groups of Extensions
Setting Up Auxiliary Equipment
Page
Programming Overlays
Using System Programming
Hospitality Features
PARTNER-34D PARTNER-18D
Button Locations
PARTNER-34D Phone PARTNER-18D/18 Phone PARTNER-6 Phone
Programming Mode
Telephone Programming Options
Personal Speed Dialing
Programming Telephone Buttons
Backup Answering Options
Button Programming
PARTNER-34D
Telephone Models
Using Telephone Programming
Using Centralized Telephone Programming
24Programming
Display
Using Extension Programming
Learning About Telephones
System Telephones
Buttons and Indicators
MDC 9000 Base MDW 9000 Base
MDC 9000/MDW
Handset
Lights
On next
Ringing Patterns
Ring Beep Beep
Using the Handset, Speaker, and Microphone
Dial Tones
Hands-Free Answer on Intercom Hfai
Voice Interrupt On Busy Calls
Standard Telephones
Speakerphone Performance Tips
Ring-ring-ring
Using the Switchhook
Limitations
Feature Phones
Combination Extensions
Using Telephones
Basic Call Handling Features
Dial-Code Features
Using Auxiliary Equipment
Night Service with Auxiliary Equipment Partner Attendant
Overview
Page
If a Device Has Trouble
Answering Machines
To Program
Single Answering Machine
To Use
Multiple Answering Machines
Extensions #505
Personal Answering Machine
Personal Answering Machine
Call Reporting Devices Smdr
Programming
Call Reports
Date Time Number DUR Line STN Account Talk
Considerations
Call Accounting Devices
Output Format
Serial Printers
Credit Card Scanners
Credit Card Scanner
Fax Machines
Using Fax Machines Fax Management Feature
Using the Fax Management Button
Programming for Fax Management
Using the Fax Machine’s Notify Feature
Transferring a Call to the Fax Machine
Setting Up Fax Machines
Restricting Dialing from a Fax Machine
Single Fax Machine
Single Fax Machine
Fax Line Saver Setup
Fax Line Saver
Send and Receive Fax Machines
To Program Fax 1 Send-Ext
To Program Fax 2 Receive-Ext. Y
Modems
Stand-Alone Modem for Placing Calls Only
Send and Receive Modem
10. Send and Receive Modem
Night Service with Auxiliary Equipment
11. Night Service with Fax Machine and Modem
Assign a Night Service Button #503 at extension
Backup for Receptionist
Partner Attendant
To Program
Delayed Call Handling
Voice Messaging Systems
13. Delayed Call Handling
Page
Feature Reference
102 104 106 107
Iii
Contents
Programming
Page
Description
Related Features
AA Extensions #607
Valid Entries
This feature applies only to system phones
Abbreviated Ringing #305
This feature can be used only from a system phone
Account Code Entry F12
Using
Following methods
Allowed List Assignments #408
Allowed Phone Number Lists #407
Toll Call Prefix not required
Examples
Toll Call Prefix required
Toll Call Prefix required Toll Call Prefix not required
Voice Interrupt On Busy #312
Answering Calls
Pickup
How to Answer Calls Ringing at Your Extension System Phone
Call you are on is placed on hold
You are connected to the coverage call
Standard Phone
Auto Dialing
Auto Dial buttons can be programmed only on system phones
To program an Auto Dial button
Using
Automatic Extension Privacy #304
Program extension 16, press 1
Automatic Line Selection
Examples System Phone
Automatic System Answer Button #111
Hold Disconnect Time #203
ASA Button Assigned Ext10
Using
Automatic System Answer Delay #110
Automatic System Answer Lines #204
Programming
Automatic System Answer Mode #121
= Hold = Disconnect = Ring
Automatic System Answer Record/Playback
Automatic System Answer Delay #110
Mode #121
ASA 1=Record
Press 2 . a display similar to the following appears
Automatic VMS Cover #310
To change the Automatic VMS Cover setting for an extension
Background Music F19
Background Music F19
Call Coverage F20,XX,XX
Considerations
Using System Phone
You hear intercom dial tone
Call Coverage Rings #116
Valid Entries Programming
Call Forwarding/Call Follow-Me F11,XX,XX
To program a Call Forwarding button
To forward your calls Lift the handset
Call Park
Call is put on hold and you hear intercom dial tone
Call Pickup
This feature applies only to standard phones
Call Waiting #316
Calls
Caller ID
Inspect
Communications System Installation guide
Caller ID Inspect F17
Press the programmed button to deactivate the feature
Caller ID Name Display F16
Calling Group Extensions #502
Simultaneous Paging
Conference Calls
First party is now on hold. You hear intercom dial tone
You are connected with the first party
First party is now on hold
Conference Drop F06
Last-added outside party is dropped from the conference
Copy Settings #399
Dial Mode #201
Direct Extension Dial Button #113
Direct Extension Dial Lines #205
DXD Button Assigned Ext10
Using
Direct Extension Dial Delay #112
Direct Extension Dial Lines #205
Programming
Extension Dial Delay #112
Direct Extension Dial Record/Playback I892
Press 2 . The following display appears
Direct Line Pickup-Active Line I68LL
Using System Phone
Direct Line Pickup-Idle Line I8LL
Disallowed List Assignments #405
Disallowed Phone Number Lists #404
Prevents local calls
To save the telephone number in memory, you must press Enter
Display
Related Features
Display Language #303
Considerations Valid Entries
Distinctive Ring #308
This feature is available only on system phones
Do Not Disturb F01
To program a Do Not Disturb button
Doorphone Alert Extensions #606
Doorphone Extension #604 and #605
Emergency Phone Number List #406
Enter the telephone number
Exclusive Hold F02
Numbers
Extension Name Display
Letters
To assign a name to an extension
This procedure applies only to standard phones
External Hotline #311
Lift the handset of the external hotline
Fax Machine Extensions #601
Forced Account Code Entry #307
Valid Entries
Following entries are invalid
Forced Account Code List #409
Following entries are valid
To create a Forced Account Code List
Account code in memory
Group Call Distribution #206
Valid Entries
Group Calling-Ring/Page I7G/I*7G
All available extensions in the Calling Group ring
To ring or page a Calling Group Lift the handset
Group Hunting-Ring/Voice Signal I77G/I*77G
To program a Hunt Group button
101
Group Pickup I66G
Example
To use Group Pickup Lift the handset
Hold
Hold
Call rings back
You are reconnected to the held call
Hold Disconnect Time #203
Hotline #603
Internal Hotline Ext 33 Data
VMS Cover
Hunt Group Extensions #505
Group Call Distribution #206
Considerations for Hunt Group
Intercom Dial Tone #309
Joining Calls
How to Join a Call System Phone
Last Number Redial F05
Line Access Mode #313
Line Access Restriction #302
Current restriction displays
Line Assignment #301
Emergency Phone Number List #406
Line Assignment #301
Considerations
121
Line Coverage Extension #208
123
Line Ringing
Immediate Ring-on steady
Loudspeaker Paging
Your voice is heard through the loudspeaker paging system
Hybrid Mode Only
Making Calls
How to Make an Outside Call System Phone
How to Make an Intercom Call
System Phone
Manual Signaling F13XX or F13*XX
Transferring Calls
To program a Manual Signaling button
Message Light Off F10XX
To turn off the message light Lift the handset
Message Light On F09XX
137
Music On Hold #602
= Active = Not Active
Night Service Button #503
Group Extensions #504
Green light is on steady. Night Service is on
Green light goes out. Night Service is off
Night Service Group Extensions #504
Schedule #507
Number of Lines #104
Outgoing Call Restriction #401
Line Pickup-Idle Line
Programming
Outgoing Call Restriction Button #114
Outgoing Call Restriction Button #114
Outside Conference Denial #109
Personal Speed Dial Numbers
To program Personal Speed Dial numbers
Pickup Group Extensions #501
Pool Access Restriction #315
Pool Access Rstr
Pool Extension Assignment #314
155
Pool Ext Assign 15 P881 Assigned
Pool Line Assignment #207
Restriction #315
Lines to Pools L08 2 Pool
Privacy F07
Recall F03
Again
Recall Timer Duration #107
Ring on Transfer #119
Rotary Dialing Timeout #108
Save Number Redial F04
Cover Rings #117
Send All Calls
Coverage Rings #116
Simultaneous Paging I*70
Standard Phone
Smdr Output Format #610
Smdr Record Type #608
Smdr Talk Time #611
Smdr Top Of Page #609
System responds by printing the call report header
Special Dialing Functions
Function Button Display Description
174Special Dialing Functions
Station Lock F21
On a programmed button with lights, the green light flashes
You hear intercom dial tone again
This feature is available only at extension 10 or
Station Unlock F22
System Date #101
System Day #102
Password is in effect until you hang up the phone
System Password #403
System Password does not appear on display phones
System Reset-Programming Saved #728
System Speed Dial Numbers
5554757
Press # Dial the three-digit System Speed Dial code
System Time #103
This time appears on system display phones as 215p
Toll Call Prefix #402
Touch-Tone Enable F08
Related Procedures
Transferring Calls
How to Transfer a Call System Phone
To transfer a call with one button touch
Standard Phone
Transfer Return Extension #306
193
Transfer Return Rings #105
VMS Cover F15
Line Coverage Extension #208
To program a VMS Cover button
VMS Cover Rings #117
VMS Hunt Delay #506
VMS Hunt Schedule #507
Voice Interrupt On Busy #312
Using
Voice Interrupt On Busy Talk-Back F18
Voice Mailbox Transfer F14
Wake Up Service Button #115
Wake Up Service Button Assigned Ext10
Page
Troubleshooting
Problems with Auxiliary Equipment
When You Need Help
Power Failure Operation
System Phone Does Not Ring
Problems with System Phones
Possible Cause 4 Phone is faulty
System Phone Does Not Work
Display Does Not Show Caller ID Name/Number
Display Shows Only 16 Characters Per Line
Display is Incorrect
Some Caller ID Information Does Not Display
Intercom Autodialer Does Not Work Properly
Problems with Standard Phones
Standard Phone Does Not Ring
Standard Phone’s Message Waiting Light Does Not Light
Other Problems with Phones
Trouble Making Outside Calls
Troubleshooting
10Troubleshooting
Calls are Answered Automatically
Trouble Hearing Called Party Answer
Using the Recall Feature Has No Effect
Using the Recall Feature Disconnects Call
Problems with Combination Extensions
Phone Does Not Work Properly
Standard Device Does Not Dial Out Properly
Problems with Auxiliary Equipment
Standard Device Does Not Answer
Poor Transmission Quality on Modem
Zeroes Print in Station or Duration Field on Smdr Printout
System Problems
Call Rings Continuously When Answered, No One At Other End
Calls on Hold Are Disconnected
Call on Hold Hangs Up But Line Does Not Disconnect
All Phones Dead No Dial Tone or Lights
Other Problems with System
Multiple Phones Dead No Dial Tone or Lights
Specifications
2Specifications
Specifications A-3
Maintenance
Repair Information
In-Warranty Repairs
Post-Warranty Repairs
Limitation of Liability
Reference Materials
Partner Mail Voice Messaging System Installation and Use
Product Ordering Information
Hardware Components
6Maintenance
System Telephones and Accessories
FCC and IC Information
FCC Notification and Repair Information
Page
IC Notification Repair Information
IC Certification No 3756A CSA Certification No. LR Load No
Avertissement
Speed Dial Form
Speed Dial Form
Partner II Communications System
Personal Speed Dial Numbers
Extension
Programming Mixed Telephone Types
2Programming Mixed Telephone Types
Programming Mixed Telephone Types
Glossary
GL-2Glossary
Glossary GL-3
GL-4Glossary
Glossary GL-5
GL-6Glossary
Glossary GL-7
Index
IN-2 Index
Index IN-3
IN-4 Index
Index IN-5
IN-6 Index
Index IN-7
Centralized Telephone Programming Quick Reference
Group Pickup
System Programming Quick Reference
For Centralized Telephone Programming, see previous pages
Extensions
Dialing Restrictions and Permissions
Groups Auxiliary Equipment
Lucent Technologies Comcode Issue August
