Pickup Group Extensions (#501)
Description
This System Programming procedure lets you assign extensions to a Pickup Group. When a call rings at an extension in a Pickup Group, a user at any other extension in the system can answer the ringing call by dialing the Pickup Group code. The Pickup Group feature is useful when a user needs to answer calls on lines or pools not assigned to his or her phone. The system supports up to four Pickup Groups.
Related Features
For instructions on answering calls in a Pickup Group, see Group Pickup.
Considerations
■An extension can be assigned to as many as four different Pickup Groups.
■Extensions where extra alerts (such as a loud bell) are installed can be assigned to a Pickup Group, to enable anyone who hears the alert to answer the call.
Valid Entries
1 = Assigned to group
2 = Not Assigned to group ✔
Programming
To assign extensions to a Pickup Group:
1.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 5 ] [ 0 ] [ 1 ].
2.At the Group: prompt, enter a group number
group 1, press [ 1 ]. A display similar to the following appears:
Pickup Group 1
Extension:
3.Enter the number of the extension to be programmed. For example, to program extension 29, press [ 2 ] [ 9 ].
4.To assign or unassign the extension, press [ Next Data ] until the appropriate value displays.
5.At this point:
■To assign or unassign another extension, press [ Next Item ] or [ Prev Item ] until the extension number shows on the display. Then repeat Step 4.
■To program another group, press [ Next Procedure ] [ Prev Procedure ] and enter a new group number. Then repeat Steps 3 and 4.
6.Select another procedure or exit programming mode.
Pickup Group Extensions (#501) |
