Nortel Networks 1000 manual Terms you should know

Page 44

Terms you should know

Programmable line (DN)/feature soft keys (self-labeled)

The six soft keys located in the upper area of the display.

Quit key

A soft key on your telephone that is used to exit applications.

Ringback/ring tone

A sound indicating that a call you have made is ringing at its destination.

Services key

A soft key used to access options, such as Telephone Options, Password Admin, Display Network Diagnostics Utilities, Virtual Office Login, Virtual Office Logout, Test Local Mode, and Resume Normal Mode.

Soft keys

A set of keys programmed by your system administrator. These four keys, located in the middle of the display area, have four pro- grammable layers that are accessed through the More.. soft key. These keys are also used to configure parameters in the Tele- phone Options menu.

Speaker key

A fixed key used to activate Handsfree.

Special dial tone

The three consecutive tones followed by dial tone that you hear when accessing telephone features.

Status messages

A message displayed to inform the user of important information. A right arrow appears if more than one status message is present. Examples of status messages include: Message

46

Page 43 Page 45
Image 44
Page 43 Page 45
Contents IP Phone Page Revision history Revision history Contents Supervisor features IndexBasic features About the IP PhoneIP Phone Telephone controls About the IP Phone About the IP Phone About the IP Phone Telephone Display IP Phone 2007 displayTools/Navigation area About the IP Phone Cleaning the Telephone Screen Touch panelApplication Text Entry Enter text using the telephone dialpadEnter and edit text Editing soft key description Edit text using the soft keysEnter text using the pop-up keyboard Enter text using the USB keyboard USB keyboard function keys during telephone callsAgent and Supervisor features Agent LoginLogin with Agent ID and Multiple Queue Assignments Agent ID and MQA login options To log Default Login Agent Logout To log outTo answer the call Agent featuresAnswer ACD calls To terminate the call To enable call forcing for headset usersUse Force Call Use Activity code To record activitiesUse Emergency Use Not ReadyTo answer a call Place or answer non-ACD callsTo place a call To answer a call from the supervisor while on another call Contact the supervisorTo answer a call from the supervisor To conference in the supervisor during a call in progress To place a call to the supervisorTo return to the ACD call Supervisor features Use Answer AgentAgent status Use Agent keyUse Answer Emergency Use Call Agent Use InterflowUse Night Service To activate Night ServiceTo transition to Night Service To deactivate Night ServiceObserve Display QueueTo display information on the ACD queue Current status of ACD queueDisplay Agent status Current status of agentsDisplay Queue soft key states Soft key display Queue status DescriptionTerms you should know Terms you should know Terms you should know Terms you should know Terms you should know Terms you should know Regulatory and safety information Safety EMC ComplianceOther DenAn regulatory notice for JapanRegulatory and safety information Index Cleaning Page Copyright 2007 Nortel Networks. All rights reserved
Related manuals
Manual 44 pages 51.09 Kb Manual 4 pages 19.47 Kb

1000 specifications

Nortel Networks 1000, commonly known as the Nortel 1000, represents a significant advancement in telecommunications technology during its era. Launched in the 1990s, this digital switch was pivotal for telecom service providers, emphasizing flexibility, scalability, and performance. Its design catered to a variety of applications, making it an ideal choice for both large corporations and smaller enterprises.

One of the standout features of the Nortel 1000 was its modular architecture. This design enabled users to customize their systems based on specific needs, easily incorporating additional modules and capabilities as required. The modularity allowed for seamless upgrades and expansions, making it a cost-effective solution for growing businesses. The Nortel 1000 also supported Voice over IP (VoIP) technology, which revolutionized traditional telephony services. By converting voice signals into digital data, it facilitated more efficient transmission over the internet, reducing costs associated with traditional long-distance calls.

In terms of reliability, the Nortel 1000 was engineered with high availability in mind. Redundant power supplies and failover mechanisms ensured that telecom services remained uninterrupted, even in the event of hardware failures. Furthermore, Nortel incorporated robust security features, including encryption and authentication protocols, to safeguard communications and protect sensitive information.

The system also supported advanced telephony features such as call forwarding, voicemail, conferencing, and automated attendant services. These features enhanced user experience and efficiency, making the Nortel 1000 an appealing choice for businesses seeking to optimize their communication processes. The switch was also capable of integrating with existing legacy systems, which mitigated the cost and complexity associated with transitioning to newer technologies.

Nortel Networks placed a significant emphasis on user-friendly management with the Nortel 1000. The intuitive interface allowed system administrators to monitor performance, configure settings, and manage users with relative ease. This focus on usability contributed to the overall appeal of the Nortel 1000 in a rapidly evolving telecommunications landscape.

In conclusion, the Nortel Networks 1000 set a benchmark for digital switching technologies in its time. Its modularity, support for VoIP, reliability, and advanced feature set made it a robust solution for modern telecommunications needs, and its legacy continues to influence the industry today.
Top Page Image Contents