Swann DVR-410, SR361-RMC, RMC190210T Troubleshooting, Problem My videos seem too shaky

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Troubleshooting

Problem: I’ve recorded videos, but the microSD card seems to be blank.

Solution: Chances are that this problem is caused by turning the RemoteCam off before the video files have been properly saved to the microSD card. Always use the Rec/Pause button to stop recordings and waiting until the LED has come back on before turning the RemoteCam off.

Problem: The RemoteCam won’t turn on.

Solution: The most likely culprit is the battery. Check out the instructions on page 5 regarding charging the battery. Try completely charging the battery. When doing so, avoid using a USB hub - some USB hubs will not provide a full 5V to attached devices and thus will not charge the battery properly. You can also charge the RemoteCam from a stand-alone USB charger.

Problem: My videos and pictures seem blurry.

Solution: If the lens becomes dirty or obstructed, this can cause the RemoteCam’s videos to be distorted, soft and/or blurred. The lens on the RemoteCam is tiny - so even small particles of dust and grit can have a profound effect.

Problem: My videos seem too shaky.

Solutions: As a general rule, this usually indicates that the mount you’ve used for the camera (or arm, if you’re shooting hand-held) needs to be more stable. Generally, this will occur if you are moving or travelling in a vehicle which is moving. Generally, you’ll achieve the best results holding the RemoteCam with both hands in front of you, resting your elbows on your torso. That way, your body and both arms form a kind of rudimentary tripod, greatly steadying your videos.

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Contents
RemoteCam English Français EspañolImportant Note Prohibition against eavesdropping EnglishFCC Verification Table of Contents Package ContentsOverview Important a Note Regarding LawTo charge the RemoteCam Before Using the RemoteCamOperating Guidelines Layout LEDPage Turning on the RemoteCam To Capture Video Operating the RemoteCamTo Capture a Photograph Setting the Date and Time To set the Date and TimeFocus Shooting GuideFraming ExposureConnecting to your PC Using the RemoteCam as a WebCam System Requirements for Webcam FunctionsTroubleshooting Problem My videos seem too shakyAudio Technical SpecificationsVideo RecordingFrançais Vérification FCCTable des matières Contenu de l’emballageDescription Important Remarque concernant la législationPour charger le RemoteCam Conseils d’utilisationAvant d’utiliser le RemoteCam Schéma DELPage Mise en route du RemoteCam Pour capturer une vidéo Utilisation du RemoteCamPour capturer une photographie Remarques Réglage de la date et de l’heurePour régler la date et l’heure Mise au point Guide de prise de vueCadrage ExpositionConnexion à votre PC Configuration requise pour les fonctions Webcam Utilisation du RemoteCam comme une WebCamDépannage Général Spécifications TechniquesVidéo Information sur la Garantie Clark Street Church StreetÉchanges et Réparations États-Unis Aide / Support TechniqueSans frais États-Unis EuropeEspañol Cumplimiento con normas de la FCCÍndice Contenido del PaqueteVista general Importante Una Nota Respecto a la LeyGuía de Operación Antes de Usar la RemoteCamDiseño Page Encendiendo la RemoteCam Para Capturar Video Operando la RemoteCamPara Capturar una Foto Notas Ajustando la Fecha y HoraPara ajustar la Fecha y Hora Enfoque Guía para TomasEncuadrando ExposiciónConectando a su PC Usando la RemoteCam como WebCam Requerimientos de Sistema para las Funciones de WebcamResolviendo Problemas Especificaciones Técnicas GrabaciónInformación sobre la garantía Soporte Técnico Swann Estados Unidos Cambios & DevolucionesCentro de asistencia técnica Estados Unidos Sin costoSwann Technical Support Warranty InformationHelpdesk / Technical Support Details