RCA CC6364/CC6374 Troubleshooting, No power is supplied, Some menus or features are not available

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Other Information

Troubleshooting

If you’re having problems with your camcorder, try the solutions in this section. If the problem still exists, please consult your nearest RCA authorized service center.

External noise and interference (from a TV, a radio, etc.) might prevent your camcorder from functioning properly. In such cases, first disconnect its power supply unit (battery pack, AC power supply, etc.); and then reconnect it and proceed as usual from the beginning.

Power Problems

No power is supplied.

The battery pack has not been attached correctly (see page 16).

The battery pack is not charged (see page 16).

The power supply has not been correctly connected (see page 11).

The power suddenly goes off and does not come back on by itself.

Turn the Power switch off and then on again.

The battery pack has completely discharged.

Remove the tape and disconnect the power source, then after a few minutes, try reconnecting and turning the power back on. If it still does not come on, consult your nearest RCA authorized service center.

Feature and Function Problems

Some menus or features are not available.

The Power switch is set to A . Set it to M and try again.

During recording, the icons do not appear.

Set DISPLAY to FULL in the SYSTEM MENU (see page 58).

Vertical white lines appear when shooting a very bright object.

This sometimes occurs when there is a lot of contrast between the background and the object. It is not a defect of the camcorder. Try shooting from a different angle or adjusting the lighting conditions.

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Chapter 6

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Contents Camcorder User’s Guide Changing Entertainment. AgainImportant Information Product RegistrationTable of Contents Recording Using the MonitorsPlayback Advanced Features Other InformationAccessories Order Form Tape Care and Storage Things to AvoidConnections & Setup Connections & Setup Parts ChecklistButtons and Controls MenuCharge Unpack the camcorder and accessories Getting StartedAdjust the hand strap Attach the lens capAttach the power supply Set the video light OFF/AUTO/ON Switch to Auto CC6374 only Turn on the camcorderInsert a cassette tape Tape window facing outUsing the viewfinder Using the LCD monitorUse the LCD monitor or viewfinder to see what’s recording Start recording Play your recordingCharging the Battery Powering the CamcorderTurn off the camcorder Charge marker Using the Charge Marker Refreshing the Battery Removing the BatteryBattery Level Icon Battery Care and StorageRemoving the power supply Using the Power SupplyUsing an Optional Plug Adapter in Foreign Countries Using the Shoulder Strap Setting the Date and Time Setting the Tape Recording Speed Setting the Tape Length Using the Monitors Using the LCD Monitor Seeing What You Are RecordingUsing the Viewfinder Eyepiece Focus ControlVolume - - - - - + On-screen IconsRecording and Playback Icons Auto Date, Date, Time, or Date and Time Icons DEC 25Stretch Monotone Special Effect IconsPreset Titles B. Manual White Balance IconsStatus Icons Tracking IconsBright and Volume Icons Zoom IconExposure Icon Fade and Wipe IconsOther Icons Time Counter Icon TBC Time Base Corrector IconTime-Remaining Icon Recording Recording Details Journalistic ShootingRecording Retake Using the Zoom Lever W and TDigital and Optical Zooming Using Digital Zoom Using Steady Pix Using the Video Light CC6374 onlyVideo Light Details Recording Tips Playback Playback Options Basic PlaybackTips Using TBC Time Base Corrector Adjusting the TrackingStill Playback Mode Using Counter MemoryShuttle Search Using the Cassette Tape Adapter Choose your ConnectionInserting the Tape into the Cassette Tape Adapter Facing upRemoving the Tape from the Cassette Tape Adapter Gently close the adapter’s tape compartment lidConnecting to a TV or VCR with Audio/Video Input Jacks Playback on a TV or VCR with Audio/Video Input Jacks Tape Dubbing Advanced Features Advanced Features Using the Menus For Advanced AdjustmentCamera Menu Menu DefinitionsSystem Menu REC Time Title Lang Fade/Wipe Effects Using the Advanced FeaturesFades Shutter WipesProgram AE With Special Effects SD ShadowDigital Effects S1/2000 2000 sec. High Speed ShutterExposure Control Focusing Auto FocusManual Focus White Balance Adjustment MWBManual White Balance Date/Time Insert DisplayInstant Titles Animation System MenuTime-Lapse Other Information Troubleshooting No power is suppliedPower suddenly goes off and does not come back on by itself Some menus or features are not availableAn error number i.e. E03 appears Rear of the LCD monitor is hotLCD monitor, the viewfinder and the lens are dirty Image is out of focusPicture is blurred in the Quick Review or Retake mode Recording cannot be performedRecording does not start Animation or Time-Lapse is not availableWrong date and time are displayed/recorded Date and time displays disappearTape won’t eject Date/Time Settings PowerFinal Notes Video Recording TBC Time Base CorrectorTapes After Using the Camcorder Care and CleaningCleaning The Camcorder Proper Care and Storage Tape Care and StorageTraveling Tips Things to AvoidSpecifications AC Power SupplyCamcorder Audio/Video JacksCustomer Assistance and Service Returning equipment to Thomson for repair or exchangeBy Thomson Limited Warranty Option What your warranty does not cover How State Law relates to warranty If you purchased your camcorder outside the United StatesFCC and Industry Canada Information Optional Accessories 244427 FB1260 Rechargeable Battery PackAC201A Soft Carrying Case ACS091 Shoulder StrapTo order accessories, contact your local Dealer Using the Optional AC088 TripodVH83 A/V Cable Video Accessories PO Box Ronks, PA United States and Canada OrdersAccessories Order Form Description Price Qty TotalUSE Your Credit Card This Page Left Blank Intentionally Symbols IndexIndex 100 Chapter 101 North Meridian Street Indianapolis,