RCA CC6364/CC6374 manual Customer Assistance and Service

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Other Information

Customer Assistance and Service

You can reach Thomson at the following number:

800-283-6503

(Toll free inside U.S.A.)

Our toll-free camcorder number operates from 8 a.m. to 5 p.m. CST Monday – Friday for U.S. customers only

Thomson provides a toll-free telephone number to help with any problems encountered with the camcorder. Many problems can be diagnosed over the phone, but, if necessary, repair or replacement will be arranged. For faster service, have the camcorder’s model/serial number and date of purchase ready when you call. If your unit is out of warranty, we will quote the cost of a repair or replacement unit to you.

Returning equipment to Thomson for repair or exchange

If we are unable to resolve your problem over the phone, we will gladly service your unit or exchange it for a new or refurbished camcorder. Refer to the limited warranty on the reverse side to learn about your specific rights and responsibilities.

Always consult Thomson and get a Service Request number before returning anything! Obtain a Service Request (SR) number from the telephone representative before returning your equipment to avoid delays, accounting errors, or even loss of your unit.

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Contents Changing Entertainment. Again Camcorder User’s GuideProduct Registration Important InformationTable of Contents Using the Monitors RecordingPlayback Other Information Advanced FeaturesTape Care and Storage Things to Avoid Accessories Order FormConnections & Setup Parts Checklist Connections & SetupMenu Buttons and ControlsCharge Getting Started Unpack the camcorder and accessoriesAttach the lens cap Adjust the hand strapAttach the power supply Turn on the camcorder Set the video light OFF/AUTO/ON Switch to Auto CC6374 onlyTape window facing out Insert a cassette tapeUsing the LCD monitor Using the viewfinderUse the LCD monitor or viewfinder to see what’s recording Play your recording Start recordingPowering the Camcorder Charging the BatteryTurn off the camcorder Charge marker Using the Charge Marker Removing the Battery Refreshing the BatteryBattery Care and Storage Battery Level IconUsing the Power Supply Removing the power supplyUsing an Optional Plug Adapter in Foreign Countries Using the Shoulder Strap Setting the Date and Time Setting the Tape Recording Speed Setting the Tape Length Using the Monitors Seeing What You Are Recording Using the LCD MonitorEyepiece Focus Control Using the ViewfinderOn-screen Icons Volume - - - - - +Auto Date, Date, Time, or Date and Time Icons DEC 25 Recording and Playback IconsSpecial Effect Icons Stretch MonotoneTracking Icons Preset TitlesB. Manual White Balance Icons Status IconsFade and Wipe Icons Bright and Volume IconsZoom Icon Exposure IconOther Icons TBC Time Base Corrector Icon Time Counter IconTime-Remaining Icon Recording Journalistic Shooting Recording DetailsRecording Using the Zoom Lever W and T RetakeDigital and Optical Zooming Using Digital Zoom Using the Video Light CC6374 only Using Steady PixVideo Light Details Recording Tips Playback Basic Playback Playback OptionsTips Adjusting the Tracking Using TBC Time Base CorrectorUsing Counter Memory Still Playback ModeShuttle Search Choose your Connection Using the Cassette Tape AdapterFacing up Inserting the Tape into the Cassette Tape AdapterGently close the adapter’s tape compartment lid Removing the Tape from the Cassette Tape AdapterConnecting to a TV or VCR with Audio/Video Input Jacks Playback on a TV or VCR with Audio/Video Input Jacks Tape Dubbing Advanced Features Using the Menus For Advanced Adjustment Advanced FeaturesMenu Definitions Camera MenuSystem Menu REC Time Title Lang Using the Advanced Features Fade/Wipe EffectsFades Wipes ShutterSD Shadow Program AE With Special EffectsS1/2000 2000 sec. High Speed Shutter Digital EffectsExposure Control Auto Focus FocusingManual Focus MWB White Balance AdjustmentManual White Balance Display Date/Time InsertInstant Titles System Menu AnimationTime-Lapse Other Information Some menus or features are not available TroubleshootingNo power is supplied Power suddenly goes off and does not come back on by itselfImage is out of focus An error number i.e. E03 appearsRear of the LCD monitor is hot LCD monitor, the viewfinder and the lens are dirtyAnimation or Time-Lapse is not available Picture is blurred in the Quick Review or Retake modeRecording cannot be performed Recording does not startDate and time displays disappear Wrong date and time are displayed/recordedTape won’t eject Power Date/Time SettingsFinal Notes TBC Time Base Corrector Video RecordingTapes Care and Cleaning After Using the CamcorderCleaning The Camcorder Tape Care and Storage Proper Care and StorageThings to Avoid Traveling TipsAudio/Video Jacks SpecificationsAC Power Supply CamcorderReturning equipment to Thomson for repair or exchange Customer Assistance and ServiceBy Thomson Limited Warranty Option What your warranty does not cover If you purchased your camcorder outside the United States How State Law relates to warrantyFCC and Industry Canada Information ACS091 Shoulder Strap Optional Accessories244427 FB1260 Rechargeable Battery Pack AC201A Soft Carrying CaseUsing the Optional AC088 Tripod To order accessories, contact your local DealerVH83 A/V Cable United States and Canada Orders Video Accessories PO Box Ronks, PADescription Price Qty Total Accessories Order FormUSE Your Credit Card This Page Left Blank Intentionally Index SymbolsIndex 100 Chapter 101 North Meridian Street Indianapolis,