Radio Shack 3Com Bigpicture operating instructions Troubleshooting and Online Help Resources

Page 41

TROUBLESHOOTING AND ONLINE HELP RESOURCES

NOTE: If your PC is loaded with many devices, there may not be a free interrupt available for the video capture card. If this is the case, you’ll need to find an unused device which has a reserved interrupt and free that interrupt for use by the capture card. Many PCs reserve an interrupt for a PS/2 mouse or an IDE hard disk controller, even when these devices are not present on the system. If an interrupt is reserved for a device that you know is not present on your system, that interrupt can be reserved for your video capture card.

4.Go into your BIOS and disable the peripheral not being used (i.e., the PS/2 mouse or IDE controller mentioned in the preceding sidebar).

5.Enter Device Manager, highlight the device, then click the Remove button.

6.Restart Windows 95.

7.Examine the Plug and Play configuration. Your video capture card should be assigned to the IRQ you requested in the Device Manager.

38

Image 41
Contents ∙ Videophone Camera & Capture Card Table of Contents Glossary Specifications Introduction Click Properties Determining Your Version WindowsYou’ll need these items from your BigpictureTM box Windows 95 version Inserting the Video Capture Card into Your Computer Installation Installation PCI ISA Connecting Your Ntsc Camera To Your Video Capture Card Installation Installing the Video Capture Card’s Drivers Click Driver from disk provided by hardware manufacturer Installation Click the Device Manager tab Controllers Capture in the Sound, Video and Game Double-clickSound, Video and GameInstallation When you see the following screen, click Finish Installation Installation Software Installation Installation Installation Installation Installation Bigpicture Software Summary Next Installation Attn Com Registration Program PO Box New Berlin, WI Bigpicture Application Launcher Installation Internet Security Issues Internet Security Issues Internet Security Issues Internet Security Issues Can protect your identity and that of your family Troubleshooting and Online Help Resources Troubleshooting and Online Help Resources Click Resources IRQ Conflicts Freeing an IRQTroubleshooting and Online Help Resources IRQ Conflicts Altering PCI Bios Settings Point to Settings and click Control Panel If Plug and Play Does Not Detect Your Capture Card Online Help Resources Bigpicture 90-Day Installation Support Line888-877-4VID∗ Internet FTP Internet on DemandCompuServe Are You Still Having Problems?America Online Fax and Technical Support HotlineNo Hold line Priority No Hold ServiceIf You Must Return the Product to Us Technical Support DepartmentAvi audio-video interleaved ApplicationBaud rate Binary digitBmp Bits per second bpsByte CarrierDynamic IP address Composite videoElectronic Industries Association EIA 323Protocol Pots Plain-Old Telephone ServiceRAM Power ResolutionPhysical Properties Maximum Frame RateNtsc Camera Audio IC Canada Manufacturer’s Declaration ConformityRadio and Television Interference UL Listing/CUL ListingLimited Warranty How to Identify and Resolve Radio TV Interference ProblemsRegulatory Information Regulatory Information