Installation/Set up and OperationViewing
Recording
Setting up
Others
Before Calling Service Personnel... (Cont.)
Symptom |
| Cause | How to Manage | |
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Recorded | ●FTP recording function is | ●Check the FTP recording function whether it is set to | ||
images are not | not set to ON. | ON. (→ page 45) | ||
saved in FTP |
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server. | ●IP address of the FTP | ●Set the correct information in the setting screen. | ||
| server, ID/ password or | (→ page 44) | ||
| transfer directory is not |
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| set properly. |
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| ●Could not keep the | ●If the recording did not resume even if you wait for | ||
| communication with the | more than 1 minute, check the connections with FTP | ||
| server during file transfer | server and the network camera. | ||
| using FTP. |
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●Depending on the conditions of your server, | ||||
recording files of | data before alarm has | networking, image size and/or image quality settings, | ||
the Alarm are not | generated. Therefore, its | numbers of sent images may become fewer than your | ||
sent to the FTP | data sending order is not | expectation. | ||
server. | necessarily in order. |
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Cannot solve the |
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| ●Press the reset button. |
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problems. |
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| Pressing the reset button returns all the firmware |
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| settings of the camera to their default values (initial |
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| state at the time of purchase). |
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| Perform the following procedure to initialize the camera |
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| settings. |
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| 1. Use a LAN cable to connect the camera to a hub |
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| with the power is turned on. |
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| 2. Turn on the camera. |
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| 3. Wait about one minute. |
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| 4. Press and hold the camera reset button for five to |
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| ten seconds. |
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| 5. Wait about one minute. |
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| Once the camera has restarted, reconfigure the |
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| settings. For details on the network and other initial |
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| settings, refer to page 21. |
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| ●Consult with your dealer. |
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