Samsung SDN-550 user manual Troubleshooting, Problem Solution

Page 20

Troubleshooting

If there are problems in operation, please refer to the items below. If the problem persists, please contact the agent you purchased this product from.

Problem

Solution

Nothing appears on

• Please check the power connection.

the screen.

• Please check the video signal line connection.

 

• Please check and make sure that the auto lens

 

switch is set to DC (VIDEO) when using a DC

 

(VIDEO) lens.

 

• Please check the Brightness of Auto Iris lens.

 

 

The video image is

• Please check if the lens is clean.

not clear.

Please clean the lens with a clean cloth or brush.

 

• Please adjust the contrast feature of the monitor.

 

• Please make sure that the screen is not exposed

 

directly to a bright light.

 

Please move the camera if necessary.

 

• Please readjust the back focus of the camera.

The screen is dark. • Please adjust the contrast feature of the monitor.

If you have an intermediate device, set the 75Ω/ Hi-z properly, and check the terminals. (refer to page 18)

Please check if an auto iris lens is being used and adjust the brightness level.

Problem

Solution

The MOTION

• Please check if 'MOTION DETECTION' mode is

DETECTION function

turned on.

is not working.

• Please check if the MD LEVEL is too low.

 

• Please check the setting of the MD AREA.

 

 

Colors are not quite

• Please check the 'WHITE BAL' setting. (Please

right.

refer to page 26)

 

 

The screen is

• Please check if the camera is facing directly into

flickering.

sunlight or fluorescent light.

 

• Please check if an auto iris lens is being used.

 

• Please check the connection of the lens

 

connector cable.

 

 

L/L mode isn't able to

• Have you connected your camera to DC power

be selected.

source? Connect it to AC power source.

 

• Please check the frequency of power supply

 

(60Hz for NTSC, 50Hz for PAL).

 

 

DAYNIGHT(Auto)

• Please check if the AGC menu is set to the OFF

mode is not working.

position.

 

 

SENS-UP function is

• Please check if the AGC menu is set to the OFF

not working.

position.

 

• Please check if the SHUTTER menu is set to

There is a problem with the camera operation. The camera surface is too hot and black stripes appear on the screen.

Please check if an appropriate power source to the camera complies with the manufacturer's standard requirement, or if the voltage keeps changing.

MANUAL mode.

• Please check the limit of Sens-UP AUTO mode.

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Image 20 Samsung SDN-550 user manual Troubleshooting, Problem Solution
Contents 24/7 Sharp Eye SDN-550 Series SDN-550N SDN-550PModel Description SDN-550XContents DAY & Night FeaturesCamera needs periodic maintenance Precautions Do not install in high humidity environmentBack Focus adjustment lever OverviewCCD protection cap Mount lens adaptorMounting bracket screw hole Auto iris lens connectorThis is the connection terminal for the auto iris lens Installation When using an auto iris lensLights up when the correct power is supplied to the camera Connects to the power appropriate to each modelWhen using a C-Mount lens When using a CS-Mount lensIt in clockwise Please take off the CCD protection cap and C-mount adaptorConnecting to Monitor Connecting to PowerAC/DC Power Type ConnectionConnection to External Control Connector Menu Setup menuMDMotion Detection output signal levelless than 10mA DAY&NIGHT input control signalSettings Lens selection Shutter condition and speed controlAuto or manual control can be selected FLKWhite Balance control Please select one of the 3 modes belowBacklight Backlight Compensation Vapor lamp or inside tunnelsAGC Auto Gain Control Ssnr Samsung Super Noise reductionSens UP Low illuminance SpecialIf the wrong name has been input Switched to the appropriate mode for Color Color modeYou can adjust the desired phase from 0 to Please select on mode for the chosen areaSaves all the setting menus and then exits MirrorTroubleshooting Problem SolutionSpecifications SDN-550PH