Lucent Technologies 4.1 manual Form a Supplemental Instructions System Configuration, System Lines

Form A Supplemental Instructions:

System Configuration

2

Salesperson completes items 1–12.

Sales Support Representative completes items 13–15.

6. Configure Hardware for Hybrid Mode

For PARTNER II systems only, check "Yes" if the customer wants line pooling capabilities; otherwise check "No."

By default, the system is configured for Key mode. Changing to Hybrid mode requires Lucent Technologies Authorized Personnel to modify the processor module at installation.

IMPORTANT: In some jurisdictions in the U.S., a PARTNER II system installa- tion for Hybrid mode requires Federal Communications Commission (FCC) registration information to be reported to the customer’s local telephone com- pany. This includes the system’s operating mode (MF for Hybrid mode) and its FCC registration number, which can be found on the right side of the primary carrier. Although it is the customer’s responsibility to report FCC registration information, it is highly recommended that you report this information for the customer.

8. System Lines

Enter information about individual lines in the table. Be sure to list the lines assigned to all extensions first, followed by personal and dedicated lines.

Write R if Rotary (Dial Pulse) Line {#201}

Leave blank for touch-tone lines.

VMS-AAAutomated Attendant service of PARTNER MAIL™ or PARTNER MAIL VS™, which must be purchased separately. If the receptionist does not answer an incoming call, VMS-AA lets the caller select an extension or route. Programmed using option 1 of Group Call Distribution {#206} for Hunt Group 7.

ASA Automatic System Answer (PARTNER II system only) plays

a recorded message, then places the call on hold, disconnects the call, or continues to ring available extensions.

Hunt Group Hunt Group sends incoming calls directly to an extension in the specified group 1–6. Programmed using option 1 of Group Call Distribution {#206}.

VMS-MailVoice Mail coverage of personal line by PARTNER MAIL or PARTNER MAIL VS, which must be purchased separately. Sends unanswered incoming calls directly to the line owner’s mailbox.

NOTE: You can use option 3 of Group Call Distribution {#206} or Line Coverage Extension {#208} to specify VMS-Mail lines for ownership. With the #206 option, calls are routed to the user’s voice mailbox after four rings. The #208 option provides more flexibility because calls are routed after the number of rings specified with VMS Cover Rings {#117}, if the extension has VMS Cover on. The user also can turn on Do Not Disturb to send calls on the owned line immediately to VMS coverage.

Write Ext. No. for Call Cover {#208}

Hybrid Mode Only—Write auxiliary pool 881, 882, 883, or No Pool {#207}

(PARTNER II system only) The default for Hybrid mode is all lines assigned to the main pool (880). To create auxiliary pools, specify the auxiliary pool access code 881, 882, or 883. To identify lines that can be assigned to pooled extensions as individual lines, write "No Pool."

Line Coverage—You can select one per line

If desired, identify an automated answering option for incoming calls on each line. (If all calls on a line should be covered by a human operator, leave all line coverage columns blank for that line.) To avoid confusing callers, it is

recommended that only one of the AA, DXD, or VMS-AAoptions be used to handle incoming calls throughout the system.

AAAutomated Attendant service by PARTNER Attendant, which must be purchased separately.

DXD	Direct Extension Dialing (PARTNER II system only) lets
	callers dial extensions without waiting for the receptionist.

(PARTNER II system only) If the customer wants a user who has a personal or individual line to be able to activate Call Coverage for that line, identify that user’s extension number in this column. Programmed using Line Coverage Extension {#208}.

NOTE: Only one owner can be assigned to a specific line. However, multiple lines can be assigned ownership to the same extension.

Write User’s Name for Personal or Owned Line or Identify Equipment for Dedicated Line

For a personal, owned, or dedicated line, write the user name or equipment description (for example, "Fax"); otherwise, leave blank. (If another user provides backup call coverage on the line, note the name of that user in parentheses.) Use Form B2 to record custom extension assignments.

Check if Caller ID Service

(PARTNER II system only) Check this column to indicate lines on which local telephone company Caller ID service is provided. For dial-code features that support this service, see Form C.