Lucent Technologies 4.1 manual Emergency Phone Number List #406, External Hotline #311

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Emergency Phone Number List {#406}

You can create a list of emergency numbers that can be dialed at any time by any extension that has access to an outside line. The list can have up to 10 entries. Emergency numbers override all other dialing restrictions, including Night Service with a System Password.

NOTE: Various factors influence the effectiveness of dialing restrictions. Avoid putting 800 numbers in your Emergency Phone Number List. If you need to allow restricted users to access 800 numbers, put those numbers in an Al- lowed Phone Number List instead.

Important Notices

■Consult your local phone directory to determine the numbers for police, fire, and ambulance service, because "911" is not available everywhere.

■When programming emergency numbers and/or making test calls to emergency numbers:

1.Stay on the line and briefly explain to the dispatcher the reason for the call before hanging up.

2.Perform such activities during off-peak hours, such as in the early morning or late evening.

Example Emergency List

911

611(local phone company service) 555-2345(Boss’s home)

555-4567(auto club)

555-1357(company doctor)

External Hotline {#311}

For each extension that has been designated as an External Hotline on Form B1, write the telephone number that is dialed automatically when the handset is lifted.

Forced Account Code List {#409}

If an extension has been designated for Forced Account Code Entry {#307} on Form B2, the user must dial an account code before an outside telephone number can be dialed. Account codes, each up to 16 digits in length, can be used to associate telephone calls with a particular department or client. Account codes print on SMDR call reports and on reports generated by call accounting packages.

If Forced Account Code Verification is desired, entries must be made in the Forced Account Code List {#409}. When the system verifies an account code, it compares only the first six digits of the user-entered account code to the entries in the Forced Account Code List. For a match to be successful, the user must dial at least the account code’s associated list entry, even though the user can dial up to 16 digits for an account code. Wildcard entries are allowed on this list.

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Contents Release System Planner Contents Identifying a System Manager IntroductionFilling Out Planning Forms for the Customers Customer TrainingSystem Lines Form a Supplemental Instructions System ConfigurationConfigure Hardware for Hybrid Mode Line Coverage System SettingsDXD VMS-AASmdr Auxiliary Equipment SystemWrite Name/Description Form B1 Supplemental Instructions System ExtensionsIdentify Telephone Attached to this Extension Identify Auxiliary Equipment Attached to this ExtensionLine Ringing CTP Identify Extension Settings if Different from DefaultIdentify Group Assignments Identify Restrictions/PermissionsMLS-34D Telephone MLS-18D, MLS-12D, and MLS-12 Telephones Form C Supplemental Instructions Button TemplatesPartner II system only Intercom AutodialerPARTNER-CA48 Intercom Autodialer Example TemplatesPARTNER-34D Telephone PARTNER-18 Telephone Auto Dialing Features Button Feature SummaryExtension 10 Features ACE Dial-Code FeaturesDlpa DlpiSNR LNRTT-EN ViobCreating Disallowed and Allowed Lists Form D Supplemental Instructions Number ListsDisallowed Phone Number Lists #404 Allowed Phone Number Lists #407Emergency Phone Number List #406 Forced Account Code List #409External Hotline #311 Important NoticesSpecial Dialing Functions Form E Supplemental Instructions System Speed Dial NumbersGeneral Guidelines Write Caller Subscription Services List personalLine Write the Telephone HuntNight only is desired Is desired Form B1 System Extensions Write Name/Description Equipment Required for Partner II System extensions 34 throughExt Write Return Jack Other Character Codes Letters Numbers Letters Numbers Character CodesForm B2 Customized Extension Settings Form B2 Customized Extension Settings Form C1 PARTNER-34D Phone Check Desired FeaturesSample Intercom IntercomFor additional intructions Partner II only See Form C2 Intercom AutodialerVoice Mailbox Transfer F VMBox Form C3 PARTNER-18 PhoneMS-XX Form C4 PARTNER-6 PhoneForm C5 MLS-34D Phone Identify extensions programmed as shown Form C6 MLS-18 PhoneForm C7 MLS-12 Phone Form C8 MLS-6 Phone Disallowed Phone Number Lists #404 Form D Number ListsForced Account Code List #409 Code Name/Company Form E System Speed Dial NumbersLucent Technologies Issue August
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