Axis Communications 225FD Troubleshooting, Checking the Firmware, Upgrading the Firmware

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AXIS 225FD - Troubleshooting 43

Troubleshooting

Checking the Firmware

Firmware is software that determines the functionality of the AXIS 225FD. One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your AXIS 225FD can be seen on the page Setup > Basic Configuration.

Upgrading the Firmware

When you upgrade the firmware with a file from the Axis Web site, your Axis camera will receive the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.

Note: Preconfigured and customized settings will be saved when the firmware is upgraded (providing the features are available in the new firmware) although this is not guaranteed by Axis Communications.

1.Save the firmware file to your computer. The latest version of the firmware is available free of charge from the Axis Web site at www.axis.com/techsup

2.Go to Setup > System Options > Maintenance in the camera’s Web pages.

3.In the Upgrade Server section, browse to the desired firmware file on your computer. Click Upgrade.

Notes: •After starting the upgrade process, always wait at least 5-10 minutes before restarting the AXIS 225FD, even if you suspect the upgrade has failed.

•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user.

•Always read the upgrade instructions available with each new release, before updating the firm- ware.

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Contents Axis 225FD About this Document Contents Axis 225FD Key Features Product FeaturesControl button Serial number S/N OverviewHeater LED IndicatorsPower NetworkAccess From a Browser Accessing the CameraAccessing the camera from the Internet Setting the PasswordSetting the Focus/Zoom Live View Video Stream Types Video StreamsMotion Jpeg MPEG-4 protocols and communication methods How to stream MPEG-4Axis Media Control Other methods of accessing the video streamRTP/RTSP/HTTP or RTP/RTSP/HTTPS Other MPEG-4 clients Accessing the setup tools from a browser Setup ToolsImage Settings Video and Image SettingsImage Appearance Text Overlay Overlay/Mask SettingsVideo Stream TestOverlay image/privacy mask requirements Advanced SettingsCamera Settings Upload and use an overlay/maskMPEG-4 Settings Use custom settings Live View ConfigExample Check Show Custom Link Upload Own Web FilesOwn home User-defined LinksOutput Buttons Default Video FormatDefault Viewer Action ButtonsExternal Video Sequence ModeViewer settings Html ExamplesEvent Servers Event ConfigurationDefinitions Click Add triggered on the Event types Configuring Event TypesHow to set up a triggered event Triggered EventScheduled Event Pre-trigger and Post-trigger buffersMotion Detection Object Size Port StatusViewer System OptionsSecurity IP Address FilteringHttps ReferralsDate & Time Network Basic TCP/IP SettingsIP Address Configuration ServicesDNS Configuration Network Advanced TCP/IP SettingsHost Name Configuration NAT Traversal Link-Local AddressNetwork Traffic Network UPnP Network SocksNetwork Smtp email Network SnmpCOM Port RS485/422 LED SettingsMaintenance SupportAdvanced Resetting to the Factory Default SettingsConfiguration Using the Control ButtonAxis 225FD System Options Unit Connectors Terminal Block Terminal connector block pinoutTerminal connector schematic diagram LED indicatorsPower Connector Block Power connectionsPin Function Schematic Diagram Power Terminal Block and Power Connectors Checking the Firmware TroubleshootingUpgrading the Firmware Symptoms, Possible Causes and Remedial Actions Emergency Recovery ProcedureAxis Support Web browser Your Axis 225FD is accessible locally, but not externallyEtc, to a destination outside the local network Video/image problems MPEG-4 Video/Image problems generalDecode only I frames Browser freezes Status and Network indicator LEDs are flashing red rapidlyProblems uploading files Poor quality snapshot imagesLens Technical SpecificationsMaintenance Accessories Optimizing your system General performance considerationsBandwidth Frame rates Motion Jpeg and MPEG-4Glossary of Terms Axis 225FD Glossary of Terms Axis 225FD Index IndexRtsp
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225FD specifications

Axis Communications, a pioneer in network video solutions, continues to innovate with the introduction of the Axis 225FD, a cutting-edge fixed dome network camera designed to enhance surveillance capabilities in various environments. This device strives to meet the demanding requirements of modern security by combining advanced imaging technology with user-friendly features.

One of the standout characteristics of the Axis 225FD is its exceptional image quality. It boasts a high-resolution sensor capable of capturing detailed images even in low light conditions. This is further enhanced by Axis' Wide Dynamic Range (WDR) technology, which ensures that both bright and dark areas within a scene are clearly visible. This feature is particularly useful in dynamic lighting situations, such as entryways where bright sunlight may contrast with shaded areas.

The Axis 225FD is equipped with a built-in microphone to capture audio along with video, adding another layer of context to footage. This feature is invaluable for various applications, allowing security personnel to not only see but also hear events as they unfold, leading to more comprehensive situational awareness.

For adaptability, the camera supports PoE (Power over Ethernet), simplifying installation by allowing both power and data transfer through a single cable. This efficiency means less clutter and easier setup, making the Axis 225FD suitable for diverse installation environments, including retail spaces, offices, and public areas.

In terms of security features, the Axis 225FD supports multiple streams, enabling different resolutions for different scenarios. This flexibility ensures that users can tailor the video quality based on their bandwidth constraints while maintaining critical surveillance capabilities. Moreover, the camera is equipped with tampering alarms that send notifications if it is moved or obstructed, further bolstering security measures.

Durability is another critical consideration with the Axis 225FD. Designed to withstand the rigors of various environments, the camera is housed in a robust casing that protects it from dust and moisture, meeting IP66 and IK08 standards. This resilience ensures that the camera remains operational in challenging conditions, providing reliable surveillance year-round.

In summary, the Axis Communications 225FD is a state-of-the-art surveillance solution that excels in key areas such as image quality, audio capture, installation flexibility, and security features. With its durable design and advanced technologies, it stands out as a top choice for organizations looking to enhance their monitoring capabilities and ensure the safety of people and assets.