Vivotek PT3112/3122 manual Appendix, Troubleshooting, Status LED, Reset and restore

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Appendix

A. Troubleshooting

Status LED

After the power has been turned on, Network Camera will perform a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general conditions. In case of any fatal error, the LED will blink in another pattern.

Condition	LED color

During self-diagnostic after power on	Blink in interchanged green and red

Ethernet signal is lost	Steady red till Ethernet is detected

Before network is setup	Steady green till IP address is confirmed

After network is setup	Blink green every second

Any hardware failure	Other patterns

Reset and restore

Restore the factory

defaults will lose any previous settings. Reset or restore the system after power on.

There is a button hidden in the pinhole beside the Ethernet socket. It is used to reset the system or restore the factory default settings. Sometimes resetting the system can make the system back to normal state. If the system still has problems after reset, restore the factory settings and install again.

RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the button continuously.

2.Wait for self-diagnostic to run twice.

3.Withdraw the wrench as soon as the second self-diagnostic starts.

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Contents Page Before You Use Table of Contents 886-2-22404099 886-2-22404097 Package Contents Hardware installation InstallationSoftware installation 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 First access to Network Camera Check network settings even if connected alreadyAdd password to protect from offense from strangers Authentication How to UseInstalling plug-in Main screen with camera view Primary user’s capability886-2-22404099 886-2-22404097 Client Settings 886-2-22404099 886-2-22404097 Url http//Network Camera/protocol.html Tune the best performance Administrator’s capabilityMy priority is clear identification for each image Build a multimedia web attraction site Open accounts for users886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 Build a security application Send snapshots when motion is detected 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 Software revision upgrade Definition of Configuration System parameters User group administration General Network settingsFTP Streaming Video codec parameters 886-2-22404099 886-2-22404097 Motion detection Application setup Weekly scheduleEvent operation Sequential operation Camera Control 886-2-22404099 886-2-22404097 UpnP and Ddns Settings Remote controller Viewing system parameters Restore factory default settingsReset and restore TroubleshootingAppendix Status LEDFrequently asked questions 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 Capture update Snapshot of Jpeg image URL commands of Network CameraRestore factory default settings Query status of the digital inputRestart system System resource URL URLSystem configuration URL General format of command URLNetwork configuration URL Security configuration URLUpload folder in secondary FTP server Video configuration URL Set maximum frame rate to 15 fps Application configuration URL Image quality configuration URLHomepage layout configuration URL System Microphone Technical specificationsInternet Explorer 5.x or above Liability Electromagnetic Compatibility EMC