Vivotek IP2111, IP2121 user manual Frequently asked questions

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B. Frequently asked questions

Q. What if I forget my password?

A. Every access to NetworKam needs authentication. If you are not a permitted user, you may view the images or control the camera as long as the demo account is opened. The demo account user may use username as “demo” without any password to access limited features. If you are one of the managed users, you have to ask the administrators for the password. If you are the administrator, there is no way to recover the root password. The only way to regain access to NetworKam is to utilize the clear button on the front panel to restore the factory settings and reinstall it.

Q. Why can I not watch video from NetworKam after it is authenticated? A. There are many possible scenarios regarding this problem,

1.If you have just installed NetworKam and are unable to watch the video, check if the video input is enabled and the video modulation in Configuration page.

2.If NetworKam is well installed and you are accessing NetworKam for the first time using Internet Explorer, adjust the security level of Internet Explorer to allow installation of the plug-in.

3.If the problem still exists after adjusting, the current users may be over the system allows.

4.In case that you use demo account, the video may be protected from the public by the administrator.

Q.What is the plug-in for?

A.The plug-in provided by NetworKam is used to display motion pictures on Internet Explorer. If your system does not allow installation of any plug-in software, the security level of web browser may need to be lowered. It is recommended that you consult your network supervisor in your office regarding the adjustment of the security level.

Q.Why is the timestamp different from the system time of my PC or notebook?

A.The timestamp is based on the system time of NetworKam. It is maintained by a real-time clock inside and automatically synchronizes with the time server if NetworKam is connected to the Internet and the function is enabled. Differences of several hours may result from the time zone setting.

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T: 886-2-22404099

F: 886-2-22404097

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Contents NetworKam Before You Use Table of Contents Web URL commands of NetworKam Appendix Package Contents 886-2-22404099 886-2-22404097 COM port Physical DescriptionRear Panel Ethernet 10/100 socketGeneral I/O terminal block Status LEDs Power adapter Restore buttonAuto Iris Lens Connector How to Install Ethernet Environment Hardware installationCable connection Power on Easy way with installer program Software configuration886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 Manual way with existing programs First access to NetworKam 886-2-22404099 886-2-22404097 Modem Environment Cable connection Install a new modem 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 Setup a new connection 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 First access to NetworKam 886-2-22404099 886-2-22404097 How to Use Authentication 886-2-22404099 886-2-22404097 Main screen with camera view Primary user’s capabilityVideo quality selection Video size selection Pan/Tilt positioning device control System configuration System parameters User group administration Network settings 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 Video parameters 886-2-22404099 886-2-22404097 Camera positioning device configuration 886-2-22404099 886-2-22404097 Modem and dial-up settings 886-2-22404099 886-2-22404097 Application 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 Demonstration account settings Homepage layout settings One-shot fast configuration via FTP Read only string Text mode or 1 for image mode For fuchsia, 12 for silver, 13 for red, 14 for blue Standard IP format or string shorter than 40 characters Video Or RS485 Alert Demo Advanced functions Alarm settingsViewing system parameters Restore factory default settingsClear data path for proprietary commands Viewing system logCustomizing images of homepage Downloading the update snapshotsUploading snapshots periodically to an external FTP server Viewing and downloading the stored snapshotsSoftware revision upgrade Uploading the configuration fileEasy way via Upgrade Wizard Query status of digital inputs System core debuggingMonitor changed status of digital inputs Stop information dumpingSet digital outputs Skip installation at next bootReset network for new settings Reset systemCapture update Snapshot of video channel URL commands of NetworKamDisplay images 886-2-22404099 886-2-22404097 Drive digital outputs Clear data mode serial port driverGet stored snapshots from Flash memory Move positioning device in PT directionRestart system URL System resource URL System configuration URL General format of command URLUsers configuration URL Network configuration URL Video configuration URL Camera control configuration URL Image quality configuration URLModem Configuration URL Camera custom command configuration URLMotion detection configuration URL Application configuration URLHomepage layout configuration URL Demo configuration URLAppendix Post procedureFrequently asked questions 886-2-22404099 886-2-22404097 886-2-22404099 886-2-22404097 Networking Technical specificationsElectromagnetic Compatibility EMC

IP2111, IP2121 specifications

Vivotek, a renowned leader in the IP surveillance industry, has a diverse range of IP cameras designed for various security applications. Among these, the Vivotek IP2121 and IP2111 stand out due to their advanced features, robust technologies, and reliable characteristics.

The Vivotek IP2121 and IP2111 are both designed for high-quality video surveillance. The IP2121 features a 1-Megapixel sensor capable of delivering stunningly clear images with a resolution of 1280 x 800 pixels. This ensures that every detail is captured, whether during the day or night. On the other hand, the IP2111 is equipped with a similar sensor but focuses on delivering a more compact and cost-effective solution for users who require less intensive surveillance needs. Both models support H.264 compression technology, which significantly reduces file sizes without compromising image quality, thereby optimizing bandwidth usage and storage space.

One of the important aspects of both cameras is their superior low-light performance. The Vivotek IP2121 is designed with a day/night function, which automatically switches from color to monochrome mode when light levels drop, ensuring clear images even in challenging lighting conditions. This feature is complemented by WDR (Wide Dynamic Range) technology, which enhances image quality in scenes with high contrast between light and shadow.

Both models boast a weather-proof IP66 rating, making them suitable for outdoor installations. This feature protects the cameras against rain, dust, and other harsh environmental conditions. The cameras are also powered over Ethernet (PoE), allowing for easy installation without the need for additional power supplies.

In terms of monitoring capabilities, the Vivotek IP2121 and IP2111 support multiple streaming formats, ensuring compatibility with various video management systems (VMS). They come with built-in motion detection capabilities, which can trigger alerts and notifications when suspicious movement is detected.

The user-friendly interface of Vivotek's software ensures that setting up and managing the cameras is straightforward. These features, coupled with the ability to easily integrate with other Vivotek devices, provides a comprehensive surveillance solution.

Overall, the Vivotek IP2121 and IP2111 represent reliable choices for users seeking efficient, high-quality surveillance systems that combine advanced technology with durability, making them perfect for both residential and commercial applications.