Vivotek PZ6114/PZ6124 manual Appendix, Troubleshooting

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Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition	LED color

During self-diagnostic after power on	Blink in interchanged green and red

Ethernet signal is lost	Red LED is off till Ethernet is detected

Before network is setup	Steady green till IP address is confirmed

After network is setup	Blink green every second

Any hardware failure	Other patterns

Reset and Restore

At the left side of the camera there is a button hidden in the pinhole as shown in the picture. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the button

Restoring the factory defaults

will erase any previous settings. Reset or restore the system after power on.

continuously.

2.Wait for self-diagnostic to run twice.

3.Withdraw the wrench as soon as the second self-diagnostic starts.

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Contents Page Technical@vivotek.com Before You Use This Product Package Contents Table of Contents Smtp FTP Definitions in ConfigurationAppendix To install in Ethernet Hardware InstallationTo install in wireless LAN Software Installation 886-2-82455282 F 886-2-82455282 F 886-2-82455282 F Installing Plug-in Initial Access to the Network CameraAdd Password to Prevent Unauthorized Access Check Network SettingsAuthentication How to UseDigital Output ConfigurationPrimary User’s Capabilities Main Screen with Camera ViewPan/tilt/zoom control buttons Camera viewAuto pan CCD control buttonsZoom speed Focus speedThere are four settings for the client side Client Settings886-2-82455282 F Administrator’s Capabilities Fine-tuning for Best PerformanceFor Best Real-time Video Images Only Quality Images Will Do Somewhere Between Real-time and Clear ImagesSelect for Motion Jpeg Opening Accounts for New Users Protect Network Camera by PasswordsMore Flexible Options for Viewers Demo on Multiple Sites Mid-scale ServiceProduct Demo for E-business Large-scale Service Build a Multimedia Web Attraction SiteIf the web space has FTP service If the web space has no FTP service Image URL Build a Security Application Send Snapshots When Motion is Detected Definitions in Configuration System Parameters User Group Administration 886-2-82455282 F Edit User Network Settings GeneralGet IP address automatically & Use fixed IP address Streaming Wireless耟 Tkip AES Url http//Network Camera/setup/wireless.html Ddns & UPnP 886-2-82455282 F Smtp Mail & FTP886-2-82455282 F 886-2-82455282 F Video Codec Parameters 886-2-82455282 F CCD Settings Image Settings886-2-82455282 F 886-2-82455282 F Audio 886-2-82455282 F Motion Detection Preset function area Camera ControlCamera control area 886-2-82455282 F Camera control area Preset function area Application Setup Weekly ScheduleEvent Operation Sequential Operation 886-2-82455282 F Viewing System Parameters Factory DefaultFactory default Viewing System LogRemote Controller Appendix Troubleshooting886-2-82455282 F 886-2-82455282 F 886-2-82455282 F Cleaning the Lens Pan/Tilt/Zoom Data URL Commands of the Network Camera OverviewStyle Convention General CGI URL Syntax and Parameters Get Server Parameter ValuesMethod GET/POST Parameter pair Set Server Parameter ValuesNosync Available Parameters on the ServerName Value Description Do1~4 Primary Smtp server, max 40 characters Default Group Wireless restart0000000000 AutoShort OpenMPEG4 886-2-82455282 886-2-82455532 Restore Restore the last saved image parameters Save Ntsc & Cmos Group Upnp Auto iris Query Status of the Digital Input Drive the Digital OutputCapture Single Snapshot Account Management Privilege=dido&privilege=listen System LogsUpload File firmware Configuration FileCamera Control Recall System Information Preset LocationsMethod GET/POST Networking Technical SpecificationsMPEG-4 Visual Technology Technology License NoticeLiability Electromagnetic Compatibility EMC