Canon IP5200 quick start Windows XP and Windows, Open the Canon IJ Printer Utility dialog box

Troubleshooting

Problem

Possible Cause

Try This

Printed Surface is	Thick paper is used	Select the Prevent paper abrasion check box to widen the clearance between
Scratched/Back of		the Print Head and the loaded paper.
Paper is Smudged			Clear the Prevent paper abrasion check box once printing is
			complete.
		1. Open the printer properties dialog box.
		2. Click the Maintenance tab and then Custom Settings.
			In Windows XP and Windows 2000
			When not logged on as a computer administrator or
			Administrators, you cannot open the Custom Settings dialog
			box.
			For further information on how to log on as an administrator,
			refer to your Windows documentation.
		3. Select the Prevent paper abrasion check box and click Send.
		Click OK when the confirmation message appears.
		1. Open the Canon IJ Printer Utility dialog box.
		2. Select Custom Settings from the pop-up menu.
		3. Select the Prevent paper abrasion check box.
		When the Prevent paper abrasion check box is selected in the printer
		properties dialog box (Windows) or selected from Custom Settings in the
		Canon IJ Printer Utility dialog box (Macintosh), the setting is also applied
		under direct printing with the digital camera.
			Paper abrasion can be prevented by pressing the RESUME/
			CANCEL button on the printer. With the printer on, hold down the
			RESUME/CANCEL button until the POWER lamp flashes green
			seven times, and then release the button. To cancel the setting,
			turn off the printer.
	Media is curled	If the paper is curled, it may become marked or not feed properly. Use paper
		after correcting paper curl as follows.
		1. Place the paper on a flat surface with the print side*1 face up, then cover it
		with plain regular paper to avoid damaging the surface.
		2. Roll up the paper in the opposite direction as shown in the figure below.

(1) (2)

*1

3.Check the printing paper if paper curl is corrected within approximately 2 to 5 mm / 0.08 to 0.2 in*2.

It is recommended to print the curl-corrected paper one sheet at a time.

*1

*2

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