Canon IP5200 quick start Cannot Print Properly from the Digital Camera

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Troubleshooting

Problem

Possible Cause

Try This

 

 

 

A specified period

Disconnect the camera cable and reconnect it.

 

 

 

of time has elapsed

Depending on the model or brand of your device, you may have to

“Error No.: 2001”

without receiving a

 

 

 

response from the

select a print mode compliant with PictBridge before connecting

 

 

 

digital camera/The

the device.

 

 

 

digital camera or

You may also have to turn on the device or select Play mode

 

 

 

digital video

manually after connecting the device to the printer.

 

 

 

camcorder

Perform necessary operations according to the instruction manual

 

 

 

connected is not

supplied with your device.

 

 

 

compatible with

If the error is still unresolved, there is a possibility that you are using a digital

 

 

 

this printer

camera or digital video camcorder that is not supported by this printer. Use a

 

 

 

 

digital camera or digital video camcorder compatible with this printer.

 

 

 

 

 

 

 

 

Automatic Print

See “Eleven flashes” in Handling Error Messageson page 77.

 

 

 

Head alignment

 

“Error No.: 2500”

 

failed

 

 

 

 

 

 

Cannot Print Properly from the Digital Camera

The following are the possible errors that may occur when printing directly from a digital still camera or digital video camcorder*, and the countermeasures to eliminate them.

*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.

Camera Error Message

Possible Cause

Try This

Printer in use/Printer

Images are being printed from

Wait until printing ends. The printer automatically starts

warming up

the computer

printing the images from the camera after completing the

 

 

current printing.

 

 

 

 

The printer is warming up

Wait until warm-up ends. When it is ready, the printer starts

 

 

printing automatically.

 

 

 

No paper /Paper Error

No paper is loaded

Load paper in either the Auto Sheet Feeder or Cassette which

 

 

you have selected with the Paper Feed Switch on the printer,

 

 

and select Continue*1 in the display on your camera.

 

The Paper Output Tray is

Open the Paper Output Tray to resume printing.

 

closed

 

 

 

 

 

The Inner Cover is open

Close the Inner Cover and select Stop in the display on your

 

 

camera to stop printing.

 

 

 

Paper jam

A paper is jammed in the

Select Stop in the display on your camera to stop printing.

 

printer

Remove the jammed paper, load new paper, and press the

 

 

RESUME/CANCEL button on the printer and retry printing.

 

 

 

Printer cover open

The Top Cover is open

Close the Top Cover on the printer.

 

 

 

No printhead

The Print Head is defective or

Install a Print Head according to the Easy Setup Instructions.

 

not installed (The ALARM

If the Print Head has already been installed, remove the Print

 

lamp on the printer flashes

Head and reinstall it.

 

orange five times.)

If the error still remains, the Print Head may be defective.

 

 

 

 

Contact the Customer Care Center.

 

 

 

Waste tank

The waste ink absorber is

The printer has a built-in waste ink absorber to hold the ink

(ink absorber*2) full

nearly full

used during print head cleaning, for example. This error

 

 

message indicates that the waste ink absorber is nearly full.

 

 

You can continue printing for a while by selecting Continue*1 on

 

 

the display on your camera.

 

 

However, because printing is disabled once the waste ink

 

 

absorber becomes completely full and until the waste ink tank

 

 

is replaced, you are recommended to contact the Customer Care

 

 

Center as early as possible. (You will need to replace a particular

 

 

part of the printer.)

 

 

 

81

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Contents Photo Printer Series Quick Start GuideGetting Help from Canon Photo Printer Quick Start Guide Copyright Contents Turning on the Printer Press the Power buttonBasic Printing About the Power Plug To turn off the printer, press the Power buttonTurning off the Printer „ Print Media to Avoid Loading PaperNon-Canon branded paper „ Using the Auto Sheet Feeder and the Cassette Basic Printing Flatten the four corners of the paper before loading it „ Loading Plain Paper in the Auto Sheet FeederPrepare to load paper Auto Sheet Feeder LampLoad Limit Mark Basic Printing Load the paper„ Loading Envelopes PortraitLandscape „ Loading Other Small-Sized Paper in the Auto Sheet Feeder„ Loading Plain Paper in the Cassette Basic Printing Adjust the size of the Cassette Basic Printing Load the paper. Print side facing Down Prepare the Paper Output Tray Basic Printing Insert the Cassette into the printerCassette LampAgainst the right side „ Loading 4 x 6 or 5 x 7-Sized Paper in the Cassette See Using Specialty Media on „ Photo Quality Media Using Specialty MediaDocuments Cassette For Media Type „ Canon Specialty MediaTurn on the printer Printing with WindowsLoad the paper in the printer Ensure that the proper paper source is selectedBasic Printing Open the printer properties dialog box Specify the required settingsProperties Paper SourcePrint the document Load the paper on the printer Printing with MacintoshSelect Paper Size Basic Printing Press the RESUME/CANCEL button while printing Canceling PrintingBasic Printing Print the document Double-click the printer name displayed in the Name list Select Edit Printer List from the Printer pop-up menuSelect the desired document, then click Delete icon Advanced Printing Advanced PrintingSet up the printer Turn on the printer „ Connecting to a PictBridge Compliant DevicePage Advanced Printing About Paper size and Paper type About the Image Data Format for PrintingExif2.21 compliant About Image optimize About Layout and TrimmingAbout Date/File No. print Other Settings Your application, select the command to print a document Accessing the Printer Driver WindowsSelect the icon of your printer „ Easy-PhotoPrint Windows/Macintosh Using the Bundled Software„ PhotoRecord Windows „ Easy-WebPrint WindowsReplacing an Ink Tank Printing MaintenanceInk Level Indication on the Printer „ Getting the Ink Level InformationInk Level Indication on the PC RepeatsPrinting Maintenance „ Knowing When to Replace Ink Tanks Printing Maintenance Open the Top Cover „ Replacing Ink TanksRemove the ink tank whose lamp is flashing fast Printing Maintenance Prepare a replacement tank Printing Maintenance Insert the ink tank Printing Maintenance Close the Inner Cover and the Top Cover Step When Printing Becomes Faint or Colors are Incorrect„ Printing the Nozzle Check Pattern Printing the Nozzle Check PatternPrinting the Nozzle Check Pattern Without a Computer Click Nozzle Check Printing Maintenance Print the Nozzle Check PatternExamine the pattern and take the appropriate action Open the Canon IJ Printer Utility dialog boxConfirm the printed nozzle check pattern „ Examining the Nozzle Check PatternSee Print Head Cleaning on Cleaning the Print Head Without a Computer Print Head CleaningPrinting Maintenance Start Print Head Cleaning Ensure that the printer is on Printing Maintenance Start Print Head Deep Cleaning Print Head Deep CleaningClick Deep Cleaning See Printing the Nozzle Check Pattern on Printing Maintenance Ensure that the printer is on Printing Maintenance Print the pattern Aligning the Print HeadAligning the Print Head Without a Computer Click Print Head AlignmentCheck the printed pattern Read the message and click Print Head Alignment Printing Maintenance Check the printed pattern When an Error Occurs TroubleshootingReinstall the printer driver Cannot Install the Printer DriverClick Start Over on the Installation CD-ROM iconCannot Connect to PC Properly Setting Print Results Not Satisfactory or Contains ErrorsPaper is Smudged Paper feed roller is Clean the paper feed roller DirtyWith Borderless Printing Inside of the printer isOpen the Canon IJ Printer Utility dialog box Windows XP and WindowsCorrect Incorrect Troubleshooting Printer HardwareSelect Cancel All Documents in the Printer menu Click the Maintenance tab and then View Printer StatusOn the Page Setup tab, click Print Options Click Display Print QueuePaper Does Not Feed Properly Paper Jams Paper JamsIs pressed PowerPaper is fed and the jammed paper is ejected accordingly Removing the paper, contact the Customer Care CenterProblem Possible Cause Paper jams inside the printer Duplex Transport Section Handling Error Messages Without receiving a Be recognized Off Install the appropriate ink tank Response from Digital camera/The Device Digital camera orUninstall An Error Message Appears on the ScreenPrinters and Faxes Printer List opens Cannot Print Properly from the Digital Camera Hardware Error/No ink Same color are installedLow ink level It is about time to replace Ink tank with a new oneTroubleshooting Appendix Digital Camera Setting Media TypeMedia Types for Digital Camera Appendix Maximum resolution dpi Print speed SpecificationsPrinter Camera Direct Print Canon Bubble Jet Direct Camera Direct Print PictBridge Additional System Requirements for On-screen Manuals Canon IJ Printer Driver System RequirementsUSB 2.0 Hi-Speed interface*1 OS Windows XP / WindowsSafety Precautions Close to a heating source ServiceDo not place the printer on a thick rug or carpet Do not place the printer with its back attached to the wallColor Printer Model K10252 Regulatory InformationCanon U.S.A., INC. Limited Warranty --- USA Only USA Canon U.S.A., Inc One Canon Plaza Lake Success, NYIndex IndexPrinting Photographs Directly from a PictBridge Compliant Printing Photographs Directly from a Canon Bubble JetPage Page Ordering Information Canon Inc Canon U.S.A., IncCanon Canada, Inc Canon Latin America, Inc